Timothy Donovan
Pinellas Park,FL
Summary
Dynamic leader with a proven track record at TalkMore Wireless, adept in strategic planning and staff development. Spearheaded initiatives that significantly enhanced team performance and customer satisfaction, while expanding regional presence. Skilled in operational management and fostering strong client relationships, demonstrating a unique blend of analytical and interpersonal abilities.
Energized Regional Sales Manager with successful record of penetrating competitor territories and obtaining profitable business opportunities. Promotes exceptional work ethic and committed to finding effective solutions. Background managing regional sales force of 1000 representatives.
Skilled in person and virtual trainer. Developed, written, and delivered trainings to over 500 sales experts at once.
Side by side coaching for experts and managers a strength.
Astute at leveraging performance to drive the companies P&L! Performance-oriented Sales Leader offering exceptional record of achievement over 20+-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
22
22
years of professional experience
Work History
Regional Manager
TalkMore Wireless
11.2007 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 61 locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
General Manager
Beepers N' Phones
01.2003 - 10.2007
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Managed a diverse team of over 300 sales professionals, fostering a positive work environment and high employee satisfaction.
Education
Some College (No Degree) - Business Management
Triton College
River Grove, ILSkills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Territory management
- Operational management
- Staff supervision
- Goals and performance
- Performance management
- Project management
Timeline
Regional Manager
TalkMore Wireless
11.2007 - Current
General Manager
Beepers N' Phones
01.2003 - 10.2007
Some College (No Degree) - Business Management
Triton College
Similar Profiles
Mary MoyaMary Moya
Retail Sales Associate at JM wirelessRetail Sales Associate at JM wireless
Cindy AvitiaCindy Avitia
Customer Sales Representative at Talkmore LLC / Boost MobileCustomer Sales Representative at Talkmore LLC / Boost Mobile
Jasmin L. SaleoJasmin L. Saleo
Freelance Online IELTS, CELPIP and ESL Instructor at Talkmore Online English Language CompanyFreelance Online IELTS, CELPIP and ESL Instructor at Talkmore Online English Language Company
Natalia SarmientoNatalia Sarmiento
Lead Patient Care Coordinator at Curant HealthLead Patient Care Coordinator at Curant Health
Sharon Bree DunnSharon Bree Dunn
Accounts Receivable Analyst at Southern Glazer Wine & SpiritsAccounts Receivable Analyst at Southern Glazer Wine & Spirits