Summary
Overview
Work History
Skills
Timeline
Generic

Timothy D Valenzuela

Long Beach,USA

Summary

Experienced retail manager with a decade in luxury retail, dedicated to driving sales growth and enhancing customer satisfaction. Successfully revitalized underperforming stores into leading sales locations while overseeing payroll and team training across multiple stores. Strong background in key performance indicators, marketing strategies, and fostering client loyalty.

Overview

20
20
years of professional experience

Work History

Manager

Leap Inc
Los Angeles, California
10.2025 - Current

Directed a team of six, prioritizing customer service and brand representation.
Facilitated store events, boosting brand awareness and customer interaction.
Oversaw payroll and HR tasks, maintaining operational efficiency.
Monitored sales metrics to meet targets and refine strategies.

  • Led team meetings to align project goals and enhance collaboration.
  • Developed operational strategies to streamline workflows and improve efficiency.
  • Managed staff schedules to ensure optimal resource allocation and coverage.

Assistant Manager

Tokyo Central
Costa Mesa, California
02.2024 - 10.2025

Oversaw daily functions of Japanese grocery, prioritizing customer service and addressing complaints.
Administered payroll and facilitated onboarding processes for new hires effectively.
Coordinated with internal and external teams to enhance operational efficiency.
Supported a workforce of 95 employees, promoting collaboration and productivity.

  • Assisted in managing daily store operations and staff scheduling.
  • Collaborated with team to enhance customer service training initiatives.
  • Coordinated inventory management processes to ensure product availability.

Manager restore sgv habitat

SGV Habitat for Humanity
Pasadena & atwater, CA
03.2023 - 09.2025
  • Managed operations for retail stores, ensuring effective cost control and payroll management.
  • Oversaw 14 employees and volunteers, focusing on training and performance reviews to strengthen team capabilities.
  • Drove customer retention and brand awareness through strategic sales initiatives.
  • Coordinated store layout and logistics to optimize shopping experience and drive customer satisfaction.
  • Liaised with headquarters to align retail strategies and objectives.
  • Maintained vendor relations to secure competitive pricing and product availability.
  • Supervised new store construction and openings, ensuring timely completion.
  • Organized community events to engage local customers and enhance brand visibility.

Manager

Magnlens
Century City, CA
03.2022 - 03.2023
  • Manage luxury start up fashion street-athleisure clothing brand in LA
  • Oversee new store construction and opening
  • Recruited, hired, trained, and terminated staff to build effective team.
  • Managed back-of-house operations to ensure smooth daily functions.
  • Processed payroll using ADP software for timely employee payments.
  • Store Layout, display and logistics
  • Day to day sales and business
  • Built customer relationships, enhanced retention, and increased brand awareness.
  • Liaison with HQ and retail

Manager

Y-3
Los Angeles, CA
11.2021 - 03.2022
  • Manage luxury street wear boutique
  • Managed payroll, hiring, terminations, and store operations
  • Developed strategies for customer retention and implemented marketing initiatives
  • Conducted training sessions to improve product knowledge among staff
  • Designed and organized store layout for optimal product visibility
  • Managed banking operations and coordinated with Brinks for secure cash handling

General Manager

Arche
Beverly Hills, CA
07.2019 - 11.2021
  • Manage luxury French shoe and accessories house
  • Managed marketing initiatives, built clientele, retained customers, and organized in-store events
  • Designed store layout and display, allocated product to optimize sales
  • Purchase all spring and fall product for boutique
  • Handle all payroll, hiring, termination and any internal store issues
  • Training on sales floor, product knowledge and Pos’s system

General Manager

Masaki Matsuka
Newport Beach, CA
10.2018 - 07.2019
  • Manage day to day business of high-end Japanese Fashion House.
  • Achieved $2.1 million in sales, reflecting 25% growth during tenure.
  • Developed marketing strategies to enhance brand awareness and improve customer retention.
  • Manage 8-10 employees.
  • Special events planning i.e., fashion shows, marketing events, sale events.
  • Store layout, merchandising and all displays.
  • Organized team-building activities that enhanced employee motivation and engagement.
  • Human Resource and budgeting.

GM/Buyer

Sole Junction/Elm Footwear
Silver Lake, CA
03.2017 - 08.2018
  • Increased sales volume by 35% and added brand awareness and customer service.
  • Purchased upscale brands e.g. Cole Haan, Frye Boots and Hammitt Handbags.
  • Developed relationships with existing and new clientele to enhance customer loyalty.
  • Executed marketing initiatives utilizing social media platforms and grassroots outreach.
  • Promoted and hosted in-house charity events, driving sales and expanding client base.
  • Develop store loyalty by ensuring a positive shopping experience for all clients.
  • Traveled to find latest footwear trends by attending trade shows and vendor sites.
  • Managed day-to-day operations, including shipments, inventory, and banking.

Store Manager

Marmi
El Segundo, CA
02.2009 - 01.2017
  • Achieved personal and company goals, contributing to $1 million in store volume.
  • Coached and motivated sales team, resulting in consistent achievement of monthly sales targets.
  • Consistent execution of visual merchandising, showroom and stockroom standards.
  • Educated and trained sales staff to be knowledgeable in all Marmi products and services including correct fitting of shoes.
  • Built strong relationships with clients to enhance loyalty.
  • Collaborated with corporate and mall marketing teams to enhance brand awareness and drive community engagement.
  • Promoted and hosted many in-house charity events to build sales.
  • Networked with local organizations to identify potential candidates.

Store Manager

Benetton
Santa Monica, CA
12.2005 - 01.2009
  • Monitored and achieved daily, weekly, and monthly sales targets contributing to $2.8 million in annual sales.
  • Oversaw day-to-day operations of Italian sportswear, ensuring smooth business functionality.
  • Manage a staff of 18-25 employees.
  • Coordinated in-house marketing events, including fashion shows and cocktail events, to boost brand visibility.
  • Managing display merchandising team to promote awareness by strong visuals.
  • Educated staff on new seasonal lines, including fits, fabrication, and styling.
  • Processed weekly payroll and commission reports to ensure accurate employee compensation.
  • Assuring company policy and procedures.

Skills

  • Retail Store Operations
  • P&L Management
  • Budgeting & Cost Controls
  • Operations
  • Inventory management
  • Store Layout / BOH
  • Loss prevention
  • Merchandising Strategies
  • Sales Driven
  • Client retention
  • Social Media Marketing
  • Customer relationship management
  • KPIs
  • Operational planning
  • Staff scheduling
  • Payroll
  • POS
  • Time management
  • Conflict resolution
  • Team development
  • Staff motivation
  • Customer Service Excellence
  • Staff scheduling

Timeline

Manager

Leap Inc
10.2025 - Current

Assistant Manager

Tokyo Central
02.2024 - 10.2025

Manager restore sgv habitat

SGV Habitat for Humanity
03.2023 - 09.2025

Manager

Magnlens
03.2022 - 03.2023

Manager

Y-3
11.2021 - 03.2022

General Manager

Arche
07.2019 - 11.2021

General Manager

Masaki Matsuka
10.2018 - 07.2019

GM/Buyer

Sole Junction/Elm Footwear
03.2017 - 08.2018

Store Manager

Marmi
02.2009 - 01.2017

Store Manager

Benetton
12.2005 - 01.2009
Timothy D Valenzuela