
Experienced retail manager with a decade in luxury retail, dedicated to driving sales growth and enhancing customer satisfaction. Successfully revitalized underperforming stores into leading sales locations while overseeing payroll and team training across multiple stores. Strong background in key performance indicators, marketing strategies, and fostering client loyalty.
Directed a team of six, prioritizing customer service and brand representation.
Facilitated store events, boosting brand awareness and customer interaction.
Oversaw payroll and HR tasks, maintaining operational efficiency.
Monitored sales metrics to meet targets and refine strategies.
Oversaw daily functions of Japanese grocery, prioritizing customer service and addressing complaints.
Administered payroll and facilitated onboarding processes for new hires effectively.
Coordinated with internal and external teams to enhance operational efficiency.
Supported a workforce of 95 employees, promoting collaboration and productivity.