TImothy Dwyer
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hauppauge Wine & Liquor
2020.09 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Positive customer reviews increased 20% from employment date
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Delivery Driver
Nunzios Pizza Town
2015.06 - 2020.07
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages/food to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Liberal Arts And General Studies
SUNY Farmingdale
Farmingdale, NYHigh School Diploma -
West Babylon Senior High School
West Babylon, NY06.2015
Skills
- Customer Service Expert
- Business Analysis
- Statistical Data Gathering
- Supplier Audits
Certification
NYS General Independent Adjustors License
Timeline
Assistant Manager
Hauppauge Wine & Liquor
2020.09 - Current
Delivery Driver
Nunzios Pizza Town
2015.06 - 2020.07
Liberal Arts And General Studies
SUNY Farmingdale
High School Diploma -
West Babylon Senior High School
NYS General Independent Adjustors License
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