Timothy Falguiere
Winter Park,FL
Summary
Reliable Server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Overview
25
25
years of professional experience
Work History
Server
EL CHOLO RESTAURANT
Santa Monica, CA
04.2012 - Current
- Contact Info: (310) 899-1106
- General Manager's: Fernando Rayes, Jennifer Jones, Miguel Santiago.
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in maintaining cleanliness and organization of dining area.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
CALIFORNIA PIZZA KITCHEN
Santa Monica, CA
01.2004 - 03.2011
- Contact Info: (310) 393-9335
- General Managers: Paul Chicus, or Amber Kennedy
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Sales and Retail
LA URBAN FITNESS
Santa Monica, CA
01.2001 - 01.2004
Contact Info: (310) 396-9006
- General Manager/Owner: George Salem
- Increased sales by efficiently processing transactions and upselling products when appropriate.
- Sold Vitamins and Sports Fitness related items and merchandise
- Spearheaded the coordination of promotional materials to boost brand awareness, leading to an increase in sales.
- Business sold during Covid, of 2020.
Education
High School -
William R. Boone High School
Orlando, FloridaArchitectural Drafting
Lindsey Hopkins Industrial Trade School
Miami, FloridaSkills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cash handling
- Fine dining
- Tableside service
- Sales techniques
- Upselling techniques
- High volume dining
- Point of sale (POS) system operations
- Professional appearance
Timeline
Server
EL CHOLO RESTAURANT
04.2012 - Current
Server
CALIFORNIA PIZZA KITCHEN
01.2004 - 03.2011
Sales and Retail
LA URBAN FITNESS
01.2001 - 01.2004
Architectural Drafting
Lindsey Hopkins Industrial Trade School
High School -
William R. Boone High School
QUALIFICATIONS
- Worked in the food service industry, retail and sales for over 20 years.
- Experience with most operating systems such as Aloha, or Real Time.
- Experience in high volume restaurants, light bartending skills, side/prep work.
- Experience as a cashier, stocking, inventory, and highly organized.