Timothy Fields
Texas City ,United States
Summary
Motivated Patient Access Specialist at the University Of Texas Medical Branch. Originally started my career in education and continue to strive to seek a challenging and rewarding role to provide a quality learning experience for students as well as a successful educational environment.
Overview
11
11
years of professional experience
Work History
Patient Access Specialist
University Of Texas Medical Branch
01.2022 - Current
- Provide telephone professionalism to patients calling the access center for scheduling requests and assisting with healthcare concerns.
- Correspond with patient providers to ensure patient requests are getting resolved in a timely manner.
- Maintain confidentiality of patients' health and financial information according to HIPAA standards.
- Register new patients into Epic system.
- Collect and validate patient demographics and insurance information.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Apply administrative knowledge and courtesy to explain procedures and services to patients.
Substitute Teacher
Galveston Independent School District
05.2016 - 03.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisting with long term subbing while teachers were on extended leave.
Test Proctor
Galveston College
05.2019 - 08.2019
- Administered college placement exams to incoming students.
- Answered phones to provide general information for exam inquiries.
- Maintained compliance with test center policies, practices and procedures.
- Validated appropriate identification to allow admission to testing area.
Gymnasium Clerk
Galveston College
01.2015 - 05.2015
- Checked in students and staff members upon arrival at the gym.
- Answered telephone to provide general information about gym inquiries.
Stocker/Cashier
Target
05.2015 - 09.2016
- Replenished stock of merchandise utilizing bar code scanning technology.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to promote customer loyalty and satisfaction.
- Worked flexible schedule to meet business needs.
- Cross trained as cashier.
Youth Counselor
Galveston Family YMCA
05.2013 - 08.2013
- Implemented variety of fun and recreational activities for youth group.
- Supervised youths in group atmosphere to cultivate safety, independence and structure.
- Educated youths on the importance of proper diet and exercise.
- Conducted exercise sessions for youths in summer program.
Education
Bachelors Of Science - Fitness And Human Performance
University of Houston - Clear Lake
Houston, TX05.2018
Associate Of Art - General Studies
Galveston College
Galveston, TX05.2015
High School Diploma -
Ball High School
Galveston, TX06.2011
Skills
- Teaching
- Telephone professionalism
- Time management
- Classroom management
- Organization
- Computer literacy
- Leadership
- Patience
- Collaboration
- Conflict resolution
Timeline
Patient Access Specialist
University Of Texas Medical Branch
01.2022 - Current
Test Proctor
Galveston College
05.2019 - 08.2019
Substitute Teacher
Galveston Independent School District
05.2016 - 03.2020
Stocker/Cashier
Target
05.2015 - 09.2016
Gymnasium Clerk
Galveston College
01.2015 - 05.2015
Youth Counselor
Galveston Family YMCA
05.2013 - 08.2013
Bachelors Of Science - Fitness And Human Performance
University of Houston - Clear Lake
Associate Of Art - General Studies
Galveston College
High School Diploma -
Ball High School