Timothy Fournier
Account Executive
Quincy,MA
Summary
Established Account Executive gifted at closing business and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Account Executive
CarGurus
Cambridge, MA
04.2021 - Current
- Newly established hybrid role with the goal of building and strengthening relationships with new and existing dealerships.
- Provided exceptional customer service to foster client loyalty and satisfaction while reducing churn.
- Used knowledge of prospecting and Salesforce reports to uncover high value opportunities and close new business.
- Hosted virtual performance overviews and product demonstrations with dealers to solidify ROI and outline marketing roadmap.
- Studied emerging competition and local market conditions to adjust sales pitches and adapt strategies for optimized sales.
- Helped dealers understand and use digital advertising tools such as SEO, Retargeting and Google Analytics to better quantify attribution.
- Top rep of Q3FY21 by hitting 173% of my quarterly quota.
Dealer Relations Account Manager
CarGurus
Cambridge, MA
10.2019 - 04.2021
- Managed a book of 250+ independent dealerships focusing on renewal and upsell opportunities.
- Leveraged proactive outreach to learn about individual dealership's needs, their inventory and ultimate goals.
- Helped dealerships navigate the COVID-19 Pandemic and Chip Shortage through proactive outreach which led to reduced churn and strengthened relationships.
- Exceeded Quota during Q12020 averaging 146.6% with a 89.2% average for 2020.
- Ranked 2nd out of 17 reps in the team Power Rankings for Q2 based on retired MRR, average activities, quality calls and other factors.
- Partnered with internal resources to present additional value and expertise to clients.
- Assisted colleagues with second voice calls and offered breakout strategy sessions to offer alternative perspectives/voices.
Account Executive
Perforce Software
Boston, MA
11.2018 - 07.2019
- Rogue Wave Software was Acquired by Perforce Software in November 2018
- Responsible for finding and qualifying prospect accounts that currently have zero spend within the Zeroturnaround brand.
- Focused on net new business, responsible for guiding opportunities through the sales pipeline from prospect to close.
- Experience running product demonstrations, proof of concepts and interacting with a variety of stakeholders (CTOs, Directors, Architects, Development Managers).
- Collaborated with different product lines under the Perforce and Rogue Wave umbrella to identify cross-sell opportunities.
- Led the team in most sourced dollars during Q2 of 2019.
Senior Sales Development Representative
Rogue Wave Software Inc.
Boston, MA
11.2017 - 11.2018
- Zeroturnaround was acquired by Rogue Wave Software in November 2017.
- Worked 1 on 1 with an AE to generate business and hit quarterly targets.
- Ranked #1 Activity Rep in Q1, 2018 bringing in over $50k in enterprise revenue.
Business Development Representative
ZeroTurnaround
Boston, MA
11.2016 - 11.2017
- Selling Zeroturnaround’s suite of Productivity tools for Java Developers.
- High velocity sales role consisting of 130 cold calls and 30 emails a day.
- Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Education
Bachelor of Science - Marketing
University of Massachusetts - Dartmouth
North Dartmouth, MA 09.2012 - 05.2016
Skills
Consultative Selling
Account Management
Prospecting/ Lead Generation
Salesforce Reporting and Maintenance
Opportunity Management
Ad Sales & Digital Advertising
Running Product Demonstrations
Daily use of Microsoft 365
Activities
- CarGurus - Member of the Sales and Service Council (April 2020- current)
- CarGurus - New Hire Salesforce Training 101,102,103
- Umass Darmouth - Vice President of the Corsair Concert Committee (2014-2016)
- Umass Dartmouth - President of the UMassD Live Music Club (2015-2016)
Timeline
Account Executive
CarGurus
04.2021 - Current
Dealer Relations Account Manager
CarGurus
10.2019 - 04.2021
Account Executive
Perforce Software
11.2018 - 07.2019
Senior Sales Development Representative
Rogue Wave Software Inc.
11.2017 - 11.2018
Business Development Representative
ZeroTurnaround
11.2016 - 11.2017
Bachelor of Science - Marketing
University of Massachusetts - Dartmouth
09.2012 - 05.2016