Timothy Gress
Waynesboro,PA
Summary
Dynamic leader with a proven track record at UTZ Quality Foods, excelling in sales management and customer service. Skilled in driving business development and revenue growth through strategic inventory and trend analysis. Demonstrated ability to enhance team development and achieve significant improvements in customer satisfaction.
Overview
25
25
years of professional experience
Work History
TSR (District Manager)
UTZ Quality Foods
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Route Sales Professional
Timber Snack Foods
03.2014 - 01.2024
- Demonstrated expert knowledge of product offerings when speaking with customers, helping them make informed purchasing decisions.
- Resolved customer complaints professionally by actively listening to their concerns and finding appropriate solutions.
- Analyzed sales data regularly to identify trends or areas where improvements could be made within the assigned territory.
- Boosted customer satisfaction by consistently providing efficient and friendly service on daily routes.
Relief Manager
Giant Food Stores
04.2000 - 03.2014
- Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Oversaw visual merchandising efforts, creating eye-catching displays that effectively showcased products and drove increased sales revenue.
- Addressed any technical issues quickly and efficiently, minimizing downtime and ensuring a positive customer experience.
Education
High School Diploma -
Waynesboro Area High School
Waynesboro, PA05-1998
Skills
- Sales management
- Business development
- Inventory management
- Revenue management
- Trend analysis
- Customer service
- Marketing
- Team development
Timeline
TSR (District Manager)
UTZ Quality Foods
01.2024 - Current
Route Sales Professional
Timber Snack Foods
03.2014 - 01.2024
Relief Manager
Giant Food Stores
04.2000 - 03.2014
High School Diploma -
Waynesboro Area High School
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