Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Timothy Gunter

Madison,AL

Summary

Experienced Retail Manager and Sales Professional with a demonstrated history of success. Skilled in Operational Efficiency, Planning, Customer Service, Driving Sales, Building Teams, and Effective Communications. Thrives in dynamic, high-performance environments.

Overview

16
16
years of professional experience

Work History

RETAIL SALES CONSULTANT

AT&T
01.2018 - Current
  • Consult and discover needs of customers to be able to recommend and sell a complete entertainment solution including wireless, tv, and internet products
  • Educate customers on products and promotions available.

OPERATIONS MANAGER

TJ MAXX
01.2014 - 01.2018
  • Lead, inspire & develop associates to drive sales, exceed KPI metrics and deliver great customer service experiences.
 - Manage operational excellence, including payroll, scheduling, loss prevention, Inventory management, Inventory Control, and P&L controllables.
 -Motivate teams to exceed all company goals in loyalty (credit) programs.
 -Backroom execution, Replenishment processes, & Visual standards.
 - Interview, Onboard, Train, and Schedule a staff of 45+ associates

ACCOUNT EXECUTIVE

AT&T ADVERTISING SOLUTIONS
01.2009 - 01.2012
  • Managed a territory of high-risk, delinquent accounts
  • Reduced customer churn and maintained revenues
  • Consistently surpassed set objective of 40% revenue retention by selling full suite of digital and print solutions to new clients while maintaining a high level of communication with existing clients to resolve issues and up-sell current advertising programs
  • Member of AT&T’s “Aspiring Manager Program” -Chosen by upper management.

ACCOUNT EXECUTIVE

RANDALL REILLY PUBLISHING COMPANY
01.2008 - 01.2009
  • Sold marketing and promotional products as well as corporate awards/recognition pieces to assigned territory of businesses, churches, and government agencies
  • Exceeded monthly sales goals while maintaining high standard of customer satisfaction
  • Doubled average spend per sale within one year of having territory by using a consultative approach.

Education

Bachelor of Arts - Music Performance

University of Alabama
Tuscaloosa, AL
05.2007

Skills

  • Advising and Coaching
  • Retail Store Operations
  • Operational Efficiency
  • Teamwork and Collaboration
  • Leadership
  • Goal-Driven
  • Documentation and Recordkeeping
  • Productivity Maximization
  • Policy and Procedure Adherence

Accomplishments

Management Development Program 2023

VPGM Elite 2021

Employee Engagement Council 2020

Timeline

RETAIL SALES CONSULTANT

AT&T
01.2018 - Current

OPERATIONS MANAGER

TJ MAXX
01.2014 - 01.2018

ACCOUNT EXECUTIVE

AT&T ADVERTISING SOLUTIONS
01.2009 - 01.2012

ACCOUNT EXECUTIVE

RANDALL REILLY PUBLISHING COMPANY
01.2008 - 01.2009

Bachelor of Arts - Music Performance

University of Alabama

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Timothy Gunter