Timothy Heit
Ballwin,MO
Summary
Results-driven Retail Management Professional with over 20 years of experience in leading large-scale operations. Expertise in driving financial performance, enhancing customer experiences, and developing talent. Demonstrated success in strategic planning and team development, consistently improving operational metrics across multiple locations.
Overview
27
27
years of professional experience
Work History
District Manager
Burlington Stores, Inc.
04.2025 - Current
- Lead a 14-store multi-million dollar business to 1.4% comp YTD through the consistent execution of BMap (visual standards) while improving shortage by 147 basis points year over year.
- Created a service culture to achieve best in Region results for both Speed of Checkout (70.4% YTD) and Ease of Shop (69.1% YTD).
- Recruited and developed 5 Store Managers - 3 Store Managers were due to upgrades and 2 were due to the opening of 2 new store locations.
- Improved operational results to include Cartons Per Hour (CPH), Scheduling Efficiencies, Freight Backlog, EAS and Shortage Indicators including MOS, Carton Pulls and Speedy SKU.
- Achieved best in Region engagement score at 81% for the 2026 Your Voice Survey.
District Senior Director
Target Corporation
12.2018 - 09.2024
- Guided 13 stores with over 2000 employees to achieve a projected $700MM in annual sales for 2024, marking the only district in the Group to be positive YTD
- Enhanced operational metrics consistently since 2019, contributing to overall district performance
- Lead the Accelerated Development Program designed to develop and promote Store Directors to District Senior Directors on behalf of the Group for 3 years
- Strategically lowered shortage impacts by $1.5MM in 2024, overcoming significant theft and environmental challenges
- Led the Accelerated Development Program designed to develop and promote Store Directors to District Senior Directors on behalf of the Group for 3 years
- Established safety protocols that led to top 10 company ranking in Injury Rate year to date
- Achieved top rankings in experience and loyalty metrics, including Net Promoter Score and Wait Time at Checkout, leading to improved customer satisfaction
- Awarded District Senior Director of the year in 2022 for Group 194
District Senior Director
Target Corporation
09.2015 - 12.2018
- Guided 9 stores with annual sales volume over $450MM and annual sales increases over 3%
- Developed and executed strategy for new Target location, including leadership and team member staffing, onboarding and training, and achieving operational excellence with Best-in-Class results
- Led group in experience metrics, driving Accessory Attachment Rate, REDcards, linebusting, and myCheckout results
District Team Leader
Target Corporation
06.2012 - 09.2015
- Guided 10 stores generating over $400MM in annual sales with consistent increases exceeding 3%
- Directed talent planning for multiple remote locations, successfully filling critical positions
- Led Region in operational metrics, achieving first District to meet objectives set by Senior Vice President of R100
Store Team Leader
Target Corporation
10.2008 - 07.2012
- Led profitable growth business generating over $70mm in annual sales with 200 employees, achieving year-over-year sales increases
- Promoted 4 assistant managers to district roles through talent development routines, transparent feedback, and targeted growth opportunities
- Transformed safety results from Red to Green by implementing education, training, and consistent follow-up routines
Executive Team Leader
Target Corporation
08.2006 - 10.2008
- Led department of 3 team leaders and multiple employees covering home goods, domestics, and stationary, achieving annual sales volume over $20MM
- Developed strategic plans to drive sales growth, reduce shortage, and enhance customer loyalty
- Recruited, selected, trained, and retained leaders and employees to build a high-performing team
Operations Director
Saleaumua, Inc
05.1999 - 03.2006
- Operated multiple pharmacies across the states of Kansas, Missouri and Colorado with annual sales over $40MM
- Developed and implemented operational policies and procedures to enhance efficiency post-pharmacy acquisition
- Managed inventory, executed marketing strategies, upgraded technology, ensured licensing compliance, coordinated supply orders, and controlled expenses to boost profitability
Education
Bachelor of Science -
Bradley University
Peoria, ILSkills
- Operations Management
- Strategic Planning
- Change Management
- Operational Excellence
- Team Acquisition, Building, Retention and Motivation
- Creative Problem Solver
- Conflict Resolution
Timeline
District Manager
Burlington Stores, Inc.
04.2025 - Current
District Senior Director
Target Corporation
12.2018 - 09.2024
District Senior Director
Target Corporation
09.2015 - 12.2018
District Team Leader
Target Corporation
06.2012 - 09.2015
Store Team Leader
Target Corporation
10.2008 - 07.2012
Executive Team Leader
Target Corporation
08.2006 - 10.2008
Operations Director
Saleaumua, Inc
05.1999 - 03.2006
Bachelor of Science -
Bradley University