Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Restaurant Manager
Longhorn Steakhouse
Barboursville, WV
09.2021 - Current
Trained and developed staff in customer service and operational procedures.
Implemented standard operating procedures for food preparation and service.
Supervised daily restaurant operations and ensured compliance with health regulations.
Resolved customer complaints effectively to enhance guest satisfaction.
Managed inventory levels and coordinated supply orders for timely delivery.
General Manager
Buffalo Wild Wings
Barboursville, West Virginia
02.2021 - 09.2021
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Managed daily operations of high-volume sports bar and restaurant.
Developed and implemented staff training programs for improved service quality.
Oversaw inventory management and ordering processes for food and beverages.
Ensured compliance with health and safety regulations across the establishment.
Led performance evaluations to foster employee development and team cohesion.
Restaurant Manager
Outback Steakhouse
Ashland, KY
01.2014 - 12.2020
Supervised daily restaurant operations and ensured compliance with health regulations.
Trained and developed staff in customer service and operational procedures.
Managed inventory levels and coordinated supply orders for timely delivery.