Timothy Jordan

Welcomed customers and visitors, facilitating connections with relevant personnel to enhance their experience.

Tracked and replenished inventory supplies, ensuring timely availability for office operations.

Managed incoming and outgoing correspondence, including emails, faxes, and mail.

Filed and organized records, invoices, and other essential documentation.

• Submitted work orders and scheduled repairs for office space and equipment.
• Scheduled and coordinated vendor visits for timely maintenance and repairs of office equipment, minimizing downtime.
• Conducted daily inspections of floors to identify repair needs and allocate resources.
• Ensured safety and cleanliness of interior and exterior areas, including offices and conference rooms.

• Assisted business services manager in facility maintenance and daily administrative operations oversight.
  Instructed team members on maintaining suite appearance using industry best practices.
  Contributed to budget development for maintenance repairs and service contracts.
  Developed policies to enhance facility management effectiveness and compliance.
  Implemented safety protocols to safeguard employee health across all facilities.
  Coordinated internal office moves and performed necessary furniture repairs.
  Managed supplies, including office equipment, kitchen appliances, and climate control systems.
  Maintained communication with vendors while documenting processes for transparency.
• Participated in root cause evaluations to identify risks and implement improvements for enhanced facility management.
• Established emergency response protocols for various scenarios involving building operations.
• Conducted daily inspections of all building systems, including HVAC, electrical and plumbing.
• Managed invoice processing and payment tracking to maintain accurate accounts receivable and payable records.

Oversaw building access procedures and issued security badges.

• Assist the Facilities Manager with overseeing building and equipment maintenance. Scheduling preventative maintenance tasks, reacting to maintenance emergencies and monitoring Kastle security system. Responsible for assigning office security badges. Interact with all vendors, all levels of management, including on-site property management to schedule work orders and maintenance issues. Receive, manage, and process work order requests; ensures problems are resolved quickly. Maintain physical space, ensuring a safe, clean, and functional environment. Work space management, ensure vacant offices are painted, cleaned and ready for occupancy. Perform internal office moves. Monitor and update suite maps on a daily basis. Maintain inventory of furniture and equipment. Coordinate furniture, HVAC and electrical repairs or service. Meet and work with outside contractors to resolve specialized problems. Budget planning and negotiating project with contractors. Cut keys when necessary using a Kaba Ilco manual key duplicator.
• Managed vendor relationships to ensure timely service delivery and compliance.
• Maintained accurate records of maintenance requests and service activities.

• Supervised and coordinated administrative activities of facilities department.
  Managed daily operations, including recycling, lighting, heating, plumbing, and general repairs.
  Coached, mentored, and disciplined a team of four office staff.
  Evaluated and managed staff performance to enhance productivity.
  Oversaw setup of conference rooms and visitor offices, ensuring power accessibility.
  Supervised maintenance of office equipment like printers and projectors.
  Planned and coordinated installations, repairs, and refurbishments of furniture.
  Managed inventory and ordered office supplies while monitoring email requests.
• Managed vendor relationships for maintenance and service contracts.
• Led staff to ensure timely and accurate completion of tasks, contributing to overall departmental efficiency.
• Called in equipment repair services and maintained office supplies by ordering new inventory.