Timothy King
Mount Olive,MS
Summary
Versatile and results-driven professional with extensive experience across various roles, including a notable tenure at Walmart. Excelled in customer service and time management, significantly reducing complaints by proactively addressing issues. Demonstrated exceptional problem-solving abilities and a commitment to worksite safety, ensuring seamless operations and enhanced team collaboration.
Overview
10
10
years of professional experience
Work History
Cashier
Walmart
02.2015 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Construction Worker
Glenn Adcox
08.2024 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
CDL A OTR Driver
GP Transco
09.2022 - Current
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
CDL Delivery Driver
Clark Beverage Group
12.2021 - 09.2022
- Managed unforeseen circumstances professionally, such as road closures or weather-related incidents affecting delivery timelines.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Upheld cleanliness standards inside the vehicle cabin area throughout work shifts, promoting a healthy and safe driving environment.
CDL A OTR Driver
GP Transco
04.2021 - 12.2021
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
CDL A OTR Driver
Swift Transportation
04.2020 - 04.2021
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
- Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
Customer Service Manager
Walmart
02.2017 - 02.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Associates - General Studies
Copiah-Lincoln Community College
Mendenhall, MS05.2015
Skills
- Problem-solving
- Heavy lifting
- Attention to detail
- Team collaboration
- Worksite safety
- Customer service
- Time management
Timeline
Construction Worker
Glenn Adcox
08.2024 - Current
CDL A OTR Driver
GP Transco
09.2022 - Current
CDL Delivery Driver
Clark Beverage Group
12.2021 - 09.2022
CDL A OTR Driver
GP Transco
04.2021 - 12.2021
CDL A OTR Driver
Swift Transportation
04.2020 - 04.2021
Customer Service Manager
Walmart
02.2017 - 02.2018
Cashier
Walmart
02.2015 - 02.2017
Associates - General Studies
Copiah-Lincoln Community College
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