Timothy Lanzone
Odessa,FL
Summary
Used Car Director with 18 years of automotive experience in leading sales staff, managing processes and building a culture that always wants to win. Talented at inventory management and and process building to ensure top tier digital marketability and customer experience.
Overview
18
18
years of professional experience
Work History
Used Car Director
Ford Of Port Richey
01.2020 - Current
- Oversaw pre owned vehicle reconditioning to quickly turn pre owned inventory and maximize profitability.
- Developed processes that streamlined time to digital and physical front line ready.
- Managed wholesale inventory to quickly turn and protect dealership investment.
- Digitally marketed all pre owned inventory to maximize customer engagement.
- Appraised all pre owned vehicles to ensure proper cost to marked and capture business.
Used Car Manager
Bill Currie Ford
01.2017 - 01.2020
- Oversaw pre owned vehicle reconditioning to quickly turn pre owned inventory and maximize profitability.
- Developed processes that streamlined time to digital and physical front line ready.
- Managed wholesale inventory to quickly turn and protect dealership investment.
- Digitally marketed all pre owned inventory to maximize customer engagement.
- Appraised all pre owned vehicles to ensure proper cost to marked and capture business.
Finance Director
Mercedes Benz Of Wesley Chapel
05.2016 - 01.2017
- Managed contracts in transit to remain under seven day turns.
- Maximized per vehicle revenue by maintaining 2.5+ products per deal.
- Created process to ensure dealer compliance.
- Assisted sales leadership with creating business and ensuring customer satisfaction.
Sales Manager
Ford Of Port Richey
08.2015 - 05.2016
- Assisted sales associates with daily follow up and created business opportunities.
- Worked with customers to create business and customer satisfaction.
- Followed up with past unsold opportunities.
- Maximized profitability with customers in the store.
- Assisted used car director with inventory management.
Finance Manager/Sales Manager
AutoNation
09.2009 - 08.2015
- Managed contracts in transit to remain under seven day turns.
- Maximized per vehicle revenue by maintaining 2.5+ products per deal.
- Created process to ensure dealer compliance.
- Assisted sales leadership with creating business and ensuring customer satisfaction.
- Resolved customer issues quickly to close deals and ensure customer satisfaction.
- Ensured employee satisfaction to retain quality staff and drive success for all.
Sales Associate
Brandon Ford
06.2005 - 09.2009
- Assisted customers in the buying process and ensured customer satisfaction.
- Maintained top customer satisfaction scores and ensured repeat and referral business.
- Continued to learn product knowledge to ensure top tier professionalism.
- Lead the team in sales multiple months.
- Trained other sales reps to help build a strong team of professionals.
Education
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL05.2005
Skills
- Leadership and team building
- Process leadership to ensure quick turn times with high quality
- Inventory management
- Digital marketing
- Overall knowledge of automotive industry
- Building trust with associates, fellow leadership and customers
Timeline
Used Car Director
Ford Of Port Richey
01.2020 - Current
Used Car Manager
Bill Currie Ford
01.2017 - 01.2020
Finance Director
Mercedes Benz Of Wesley Chapel
05.2016 - 01.2017
Sales Manager
Ford Of Port Richey
08.2015 - 05.2016
Finance Manager/Sales Manager
AutoNation
09.2009 - 08.2015
Sales Associate
Brandon Ford
06.2005 - 09.2009
High School Diploma -
Land O' Lakes High School
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