Performance-oriented Used Car Director with 10 years of sales management experience. Dedicated to consistently meeting sales targets while optimizing employee talent. Skillful in maintaining used car inventory, forecasting sales and motivating teams to reach sales targets.
Overview
11
11
years of professional experience
Work History
Used Car Director
Jaguar Land Rover Bellevue
2022.07 - 2024.07
Lead team members with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
Analyzed market trends and managed inventory accordingly, maximizing profit potential and minimizing aged inventory risks.
Managed wholesales and auction acquisitions and monitored and adjusted inventory to maximize sales opportunities.
Implemented efficient reconditioning processes that reduced turnaround time on fresh vehicles while maintaining high-quality standards.
Partnered with department managers to initiate data-driven decision-making processes by analyzing sales and service metrics and identifying areas of improvement within the dealership''s operations.
Used Car Manager / Sales Manager
Bill Pierre Chevrolet
2014.03 - 2022.04
Hired, trained, monitored, and supported sales staff in setting realistic and aggressive monthly targets.
Coached salespeople on best practices for closing more car deals and provided advice and guidance to improve sales performance.
Responsible for appraising, purchasing, and managing inventory including reconditioning and marketing.
Worked with multiple service departments to ensure the quickest possible time to line and lowest possible average recon costs.
Managed incoming internet and phone leads, ensuring all inquiries were responded to in a timely manner with quality responses.
Lead sales meetings with team members to establish sales and customer retention goals.
Desked and closed car deals for maximum profitability
Assistant Store Manager
Clarks Shoes
2013.06 - 2014.03
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
High School Diploma -
Lake Steven's High
Lake Stevens, WA
07.2014
Skills
Customer Relationship Building
Staff Training and Development
Team Leadership and Collaboration
Inventory Management
Strong negotiation skills
Effective Communication
Active Listening
Analytical problem solving
Additional Information
Highly proficient in:
Reynolds/Ignite
vAuto
CUDL
Dealertrack
RouteOne
OVE/Manheim
RapidRecon
Dealer.com
FOCUS CRM
Elead CRM
DealerSocket/Blackbird
Timeline
Used Car Director
Jaguar Land Rover Bellevue
2022.07 - 2024.07
Used Car Manager / Sales Manager
Bill Pierre Chevrolet
2014.03 - 2022.04
Assistant Store Manager
Clarks Shoes
2013.06 - 2014.03
High School Diploma -
Lake Steven's High
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