Timothy Leonard
Temple Terrace
Summary
Proven track record working in a fast paced, high volume production environment with the ability to work independently and manage multiple projects while meeting high quality service levels. Assisting in developing and monitoring action plans for the accomplishment of daily/monthly sales goals. Facilitating retail sales of cellular phones and wireless services to the general public. A critical thinker with effective written and communication skills and the ability to develop and execute initiatives and achieve company goals and objectives. Self-motivated team player with outstanding work ethics and leadership skills. Proficient in Microsoft Word, Office, Power Point and Excel.
Overview
2012
2012
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Health Insurance Associates
2022 - 2025
- Developed comprehensive knowledge of Medicare plans to advise clients effectively.
- Conducted in-depth needs assessments to customize insurance solutions for clients.
- Facilitated enrollment processes, ensuring compliance with regulatory standards.
- Collaborated with cross-functional teams to streamline sales operations and improve service delivery.
Sales Agent
Verizon
2019 - 2021
- Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and industry trends.
- Collaborated with team members to strategize and execute effective sales campaigns.
- Trained and mentored junior sales agents to improve team performance and productivity.
Sales Associate
TruGreen
2017 - 2019
- Engaged customers to understand needs and recommend appropriate products.
- Processed transactions efficiently using point-of-sale systems.
- Maintained knowledge of current promotions to enhance customer experience.
- Assisted in merchandising displays to optimize product visibility and sales.
Sales Representative
One Touch Direct
05.2013 - 2017
- Solve tough problems and focus on delivering exceptional customer service
- Possess excellent communication skills while using good computer skills, including Microsoft Office
- Answering a high volume of customer calls to existing Verizon customers
- Maintain and improve customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions.
- Has the ability to multi task as well as adapt and maintain the highest level of confidentiality
Laborer
Coca-Cola Inc
09.2007 - 03.2011
- Responsible for general duties involving physical handling of product, materials, supplies and equipment.
- Maintain orderly and clean work area in compliance with Company safety and sanitation requirements.
- Operate industrial power equipment.
- Restock and replenish as appropriate.
- Perform general maintenance.
- Ensure compliance with regulatory and company policies and procedures.
- Fill in for other positions as needed.
- Perform general warehouse/production/cooler service duties.
Education
Associates Degree - Psychology
Atlanta Metropolitan State College
Atlanta, GADiploma -
AP Leto High School
Tampa, FL01.2005
Skills
- Goal-oriented
- Self-starter
- Independent Worker
- Good Verbal Communication
- Conflict Resolution Skills
- Positive Attitude
- Strong Analytical Skills
- Pleasant Phone Demeanor
Certification
2-15 Life Health and Annuities
Timeline
Sales Representative
One Touch Direct
05.2013 - 2017
Laborer
Coca-Cola Inc
09.2007 - 03.2011
Medicare Sales Agent
Health Insurance Associates
2022 - 2025
Sales Agent
Verizon
2019 - 2021
Sales Associate
TruGreen
2017 - 2019
Associates Degree - Psychology
Atlanta Metropolitan State College
Diploma -
AP Leto High School