Timothy Luch
South Lyon,MI
Summary
Dedicated Installation Manager with a proven track record in customer satisfaction, crew management, and safety standards. Expertise in training and mentoring teams while ensuring compliance with operational guidelines.
Overview
29
29
years of professional experience
Work History
Installation Manager
Home Depot
Livonia, MI
08.2014 - Current
- Oversaw installation of Window, roofing, siding and gutter projects, ensuring compliance with lead abatement safety standards and operational guidelines.
- Coordinated installation schedules for multiple crews, optimizing work loads for crews for efficient project completion.
- Trained and mentored Installation team members on installation techniques and customer service best practices.
- Trained all new Installation managers entering the home Depot install programs from home, in the office setting and in the field. To train them for the installation manager positions.
- Also trouble shot jobs during and after the job completions to ensure customer satisfaction and Quality job completion.
- Collected payments from satisfied home owners and issued returns to some for a job that was not fully completed to there satisfaction.
- Dealt with building inspection operations Before, during and after job completion.
Window and Door Installer
Home Depot
Canton, MI
01.2000 - 07.2014
- Installed windows and doors with precision, ensuring structural integrity and energy efficiency.
- Collaborated with customers to assess needs and provide tailored installation solutions.
- Trained junior installers on best practices, safety protocols, and tool usage.
- Conducted thorough site assessments to identify installation challenges and recommend effective solutions.
Cornerstone Windows
Owner Operater
Dearborn, MI
05.1997 - 06.2008
- Owner of my own business Installing company Windows, Doors and Patio enclosures, and Decking.
- Proven ability to learn quickly and adapt to new situations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
Education
High School Diploma -
Livonia Churchill
Livonia, MI05-1983
Skills
- Customer service
- Construction
- Attention to detail
- Problem-solving abilities
- Workload prioritization
- Scheduling coordination
- Crew management
- Safety standards
- Field operations
Timeline
Installation Manager
Home Depot
08.2014 - Current
Window and Door Installer
Home Depot
01.2000 - 07.2014
Cornerstone Windows
Owner Operater
05.1997 - 06.2008
High School Diploma -
Livonia Churchill