Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TIMOTHY MCHALE

Austin,TX

Summary

Experienced and certified Pharmacy Technician with a proven track record at Integral Care, excelling in medication dispensing and workflow optimization. Recognized for enhancing pharmacy productivity and reducing medication errors through meticulous attention to detail and effective communication. Committed to patient confidentiality and compliance with HIPAA regulations, ensuring a safe and efficient pharmacy environment.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Integral Care
09.2011 - 08.2023
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Pharmacy Technician

Northwest Hills Pharmacy
11.2010 - 08.2011
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Education

No Degree - Computer And Information Systems

Austin Community College
Austin, TX

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Supply restocking
  • Insurance verification
  • HIPAA
  • Drug inventory control
  • Pharmacy ethics
  • Stocking shelves

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Integral Care
09.2011 - 08.2023

Pharmacy Technician

Northwest Hills Pharmacy
11.2010 - 08.2011

No Degree - Computer And Information Systems

Austin Community College