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Technical Support Specialist

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Associate Principal Engineer

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Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

 Knowledgeable and dedicated customer service professional with extensive experience in Healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Results-driven Technical Support Representative skilled in customer service and technical troubleshooting. Specializes in diagnosing hardware and software issues, managing communications, and ensuring efficient printer operations. Experienced in handling employee inquiries and processing time-off requests to support payroll management. Previous roles include Billing Expert and Customer Service Representative, demonstrating strong capabilities in data entry, remote support, and conflict resolution.

Detail-oriented and reliable Data Entry Operator with strong typing skills, and a high level of accuracy in handling large volumes of data. Proficient in MS Excel, MS Word, and Google Sheets, with experience in data verification, record maintenance, and timely data processing. Committed to maintaining confidentiality, and meeting operational deadlines.

TIMOTHY MORALES

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Technical Support Representative (Remote)

Hospital Volunteer (10 Hours)

BLS Ambulance Volunteer (48 Hours)

Education

High School Diploma - GPA: 4.0

Emergency Medical Technician Certification - EMT CCC

CPR And AED Certified - EMT CCC

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Technical Support Representative (Remote)

Hospital Volunteer (10 Hours)

BLS Ambulance Volunteer (48 Hours)

High School Diploma - GPA: 4.0

Emergency Medical Technician Certification - EMT CCC

CPR And AED Certified - EMT CCC

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