Timothy Odekirk
Lansing,MI
Summary
Dynamic sales professional with a proven track record at Shaheen Chevrolet, excelling in customer service and relationship building. Skilled in utilizing CRM software to enhance lead generation and drive sales strategies, resulting in increased client satisfaction and retention. Known for exceptional problem-solving abilities and a collaborative approach to team success.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Shaheen Chevrolet
06.2024 - Current
- Help with vehicle selection and financial options,
- Developed strong customer relationships through effective communication and personalized service.
- Utilized CRM software to track sales activities and manage lead generation effectively.
- Delivered product demonstrations highlighting features and benefits to prospective clients.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Sales Associate
Lafontaine Buick GMC of Lansing
08.2022 - 06.2024
- Developed strong customer relationships to enhance client retention and satisfaction.
- Trained new team members on sales techniques and company policies for improved performance.
- Utilized CRM software to track interactions, manage accounts, and analyze sales data for insights.
- Provided exceptional post-sale support, ensuring smooth onboarding and addressing customer inquiries promptly.
- Increased sales revenue by developing and implementing effective sales strategies.
General Manager
Uhaul Moving And Storage
02.2019 - 08.2022
- Directed daily operations, ensuring efficient workflow and adherence to company policies.
- Led cross-functional teams to achieve operational excellence and enhance service delivery.
- Developed and implemented strategic initiatives to optimize resource management and reduce costs.
- Oversaw budgeting processes, aligning financial resources with organizational goals and objectives.
- Processed accounts payable, accounts receiving, and payroll.
- Did all scheduling for employees.
Server
Lucky's Steakhouse
2017 - 2019
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized experiences.
- Managed multiple tables efficiently, prioritizing tasks to enhance overall dining experience.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
- Trained new servers on menu offerings, service protocols, and best practices for guest interaction.
- Opened new restaurant in Gaylord, MI and trained new staff at that location.
Education
High School Diploma -
South Lakes High School
Reston06-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Relationship building
- Outgoing personality
Timeline
Sales Associate
Shaheen Chevrolet
06.2024 - Current
Sales Associate
Lafontaine Buick GMC of Lansing
08.2022 - 06.2024
General Manager
Uhaul Moving And Storage
02.2019 - 08.2022
Server
Lucky's Steakhouse
2017 - 2019
High School Diploma -
South Lakes High School