Timothy Readett
Medical Transportation Management
Yuma,AZ
14
years of professional experience
Results-oriented individual with a proven track record of excellent customer service and data management. Known for strong attention to detail and effective time management. I am prepared to apply these strengths to enhance service quality and client experiences.
Work History
Driver
2 Years 4 Months- Facilitated timely and secure transportation of patients to medical appointments.
- Documented and tracked vehicle inspections and maintenance schedules to uphold safety and compliance standards.
- Conducted training sessions for new drivers, emphasizing safety protocols and operational procedures.
- Engaged with dispatch to ensure clear communication regarding alterations in routes and associated delays.
Foster Care Social Worker
3 Years 3 Months- Developed individualized service plans addressing the unique needs of children in care.
- Conducted comprehensive assessments of foster children and families to determine appropriate placements.
- Collaborated with multidisciplinary teams to coordinate services for children and families.
- Facilitated regular training sessions for foster families on best practices and support resources.
Humana Insurance Licensed Agent
7 Years 2 Months- Delivered detailed information on health insurance coverage benefits to empower clients in selecting appropriate plans.
- Designed and executed policy strategies aimed at improving customer satisfaction and fostering long-term retention.
- Monitored performance metrics, providing insights for continuous improvement in service delivery.
- Led initiatives to streamline claims processing, improving efficiency by implementing new procedures.
Education
High School Diploma
- 3.8 GPA
Skills
Customer engagement
Patient interaction
Problem solving
Time management
Safety compliance
Strong attention to detail
Collaborative teamwork
Verbal and written skills
Client documentation
Timeline
Driver
Medical Transportation Management
04.2024 - CurrentRead More
Foster Care Social Worker
Arizona Baptist Children Services
01.2020 - 04.2023Read More
Humana Insurance Licensed Agent
Humana
08.2012 - 10.2019Read More
Clover High School
High School Diploma
Read More