Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Timothy Shell-Hawthorne

Greenville,SC

Summary

Experience in Management regarding sales, alongside food and warehouse environments. Excelled in Customer service and team management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Taco Bell
Greenville, SC
04.2021 - Current
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Optimized profits by controlling food, beverage and labor costs.
  • Trained new employees to perform duties.
  • Explained goals and expectations required of trainees.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Coached staff on strategies to enhance performance and improve customer relations.

Warehouse Worker

skutchi designs
Conway, SC
09.2020 - 12.2020
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Transported goods to designated areas within the warehouse facility.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Used pallet jacks to move items to and from warehouse locations.

Education

Associate of Applied Science - Computer Science

Greenville Technical College
Greenville South Carolina

Skills

  • Customer Engagement
  • Restaurant operations management
  • Supervisory skills
  • Team Management
  • Stable work history
  • Adaptable
  • Shift Management
  • Loading and unloading
  • Quality Control
  • Warehouse Organization
  • Material Handling
  • Shipment Palletization
  • Equipment Troubleshooting
  • Stacking and Staging
  • Attention to Detail
  • Materials handling and transport
  • Inventory Management
  • Pallet Jacks
  • Heavy Lifting
  • Clear Communication

Affiliations

  • Participated in a few evens for community service throughout my collegiate career.

Accomplishments

  • Received a certificate of excellence from Greenville Technical College for having outstanding academic achievement with distinction.

Certification

  • Recently received my certification for web programming (certificate in Applied science).

References

References available upon request.

Timeline

Restaurant Manager

Taco Bell
04.2021 - Current

Warehouse Worker

skutchi designs
09.2020 - 12.2020

Associate of Applied Science - Computer Science

Greenville Technical College

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Timothy Shell-Hawthorne