Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Smith

Portsmouth,VA

Summary

Dynamic Store Manager with a proven track record at Burlington, excelling in inventory control and customer service excellence. Spearheaded strategies that boosted profitability and enhanced team performance. Adept at training staff and implementing effective sales strategies, fostering a culture of success and operational efficiency.

Overview

18
18
years of professional experience

Work History

Store Manager

Burlington
Suffolk, VA
06.2024 - Current
  • Created weekly work schedules for store personnel to optimize staffing efficiency.
  • Conducted daily operations, managing opening and closing procedures, cash handling, and banking activities.
  • Performed regular price checks to maintain competitive pricing across all products.
  • Prepared monthly reports detailing sales figures, expenses, and profits to assess financial performance.
  • Implemented systems for tracking stock movement, enhancing inventory management and loss prevention.
  • Developed strategies to maximize sales and profitability while establishing customer service standards.
  • Trained and supervised new employees, providing mentorship on daily tasks and company programs.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.

Grocery Manager

Food Lion
Portsmouth, VA
10.2023 - 05.2024
  • Resolved customer complaints swiftly, maintaining high service standards.
  • Implemented methods to reduce shrinkage and boost profitability.
  • Oversaw daily operations, ensuring smooth opening and closing procedures.
  • Prepared comprehensive reports on sales figures and inventory levels.
  • Collaborated with vendors to negotiate favorable product pricing.
  • Evaluated employee performance, offering constructive feedback for improvement.
  • Tracked sales data to identify trends and adjust pricing strategies.
  • Created promotional campaigns to enhance customer loyalty.

Warehouse Worker

Interstate Warehouse
Murfreesboro, TN
01.2022 - 09.2023
  • Transported goods to designated warehouse areas while maintaining accurate stock levels.
  • Verified incoming shipments against purchase orders for accuracy and completeness.
  • Inspected incoming shipments for damage or discrepancies prior to acceptance.
  • Ensured adherence to safety protocols while operating machinery at all times.
  • Operated scanners and computers to track orders efficiently.
  • Maintained clean work area through regular sweeping, mopping, and dusting of shelves.
  • Provided assistance in loading and unloading containers from ships and trains as needed.
  • Moved large items using pallet jacks and forklifts to optimize space utilization.

Delivery Driver

FedEx
Murfreesboro, TN
04.2021 - 01.2022
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified loaded items against shipping documents for accuracy.
  • Adhered to traffic laws while operating delivery vehicle.
  • Assisted warehouse personnel in packing orders when necessary.
  • Managed inventory levels by reconciling load counts with shipping manifests.
  • Performed pre-trip inspections to ensure vehicle safety and performance.
  • Delivered goods punctually while complying with speed limits and regulations.
  • Utilized GPS and maps for efficient route planning, adapting to weather conditions.

Assistant Manager

Walmart
Chesapeake, Va
01.2007 - 11.2020
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Created reports on sales trends, inventory levels, and financial metrics.
  • Ensured compliance with safety regulations and company policies.
  • Monitored attendance records, timekeeping, and payroll data.
  • Conducted regular performance reviews to identify improvement areas.
  • Managed customer service inquiries and resolved complaints promptly.
  • Provided guidance to junior staff on tasks, projects, and objectives.
  • Coordinated interdepartmental collaboration to enhance operational efficiency.

Education

Bachelor of Science - Accounting

DeVry University
Chesapeake, VA
06-2015

Bachelor of Science - Business Management

Tidewater Community College
Norfolk, VA
05-2010

Skills

  • Inventory and sales analysis
  • Cash and payroll management
  • Customer service excellence
  • Employee training and development
  • Profit maximization strategies
  • Recruitment and hiring processes
  • Team leadership and motivation
  • Retail inventory control
  • Merchandise quality standards
  • Sales strategy formulation
  • Effective communication skills
  • Store operations management
  • Visual merchandising techniques

Timeline

Store Manager

Burlington
06.2024 - Current

Grocery Manager

Food Lion
10.2023 - 05.2024

Warehouse Worker

Interstate Warehouse
01.2022 - 09.2023

Delivery Driver

FedEx
04.2021 - 01.2022

Assistant Manager

Walmart
01.2007 - 11.2020

Bachelor of Science - Accounting

DeVry University

Bachelor of Science - Business Management

Tidewater Community College

Similar Profiles

CREATE PROFILE