Timothy Smith Jr.
Cranston,RI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong willingness to take on added responsibilities to meet team goals. Looking to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Floor Associate
Jcpenney
11.2015 - Current
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI08.2022
Skills
- Sales Trends
- Store Cleaning
- Loss Prevention
- Product Promotion
- Customer Service
- Merchandise Display
- Multitasking
- Time management
- Excellent communication
- Problem-solving
- Product knowledge
Timeline
Sales Floor Associate
Jcpenney
11.2015 - Current
Associate of Arts - General Studies
Community College of Rhode Island
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