Experienced Field Service Technician with strong problem-solving and mechanical aptitude. Proven track record in diagnosing and repairing engines and generators, ensuring optimal performance and client satisfaction.
Work History
Field Service Technician
15 Years 8 Months
Cummins Sales and Service | 02.2011 - Current
Executed diagnosis and repair of diesel engines, natural gas engines, generators, and related equipment on-site.
Conducted routine maintenance checks to ensure optimal performance and compliance with safety regulations.
Collaborated with clients to identify issues and provide tailored solutions for equipment efficiency.
Trained junior technicians on troubleshooting techniques and operational best practices for field service tasks.
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Shop Technician
2 Years 5 Months
Cummins Power South | 09.2008 - 02.2011
Diagnosed and repaired electrical and mechanical issues in diesel engines.
Supported Factory Service Engineers, helping to resolve complex issues and improve overall performance.
Operated diagnostic tools to troubleshoot and repair various diesel engine
Collaborated with team members to enhance workflow efficiency in shop operations.
Shop Technician
3 Years 9 Months
Cummins Southwest | 12.2004 - 09.2008
Diagnosed and repaired electrical and mechanical issues in diesel engines.
Diesel Mechanic
20 Years
US Navy | 10.1984 - 10.2004
Diagnosed mechanical issues using advanced diagnostic tools to ensure optimal performance of diesel engines.
Conducted routine maintenance on marine diesel engines, enhancing reliability and reducing operational downtime.
Led repair teams in the overhaul of propulsion systems, improving engine efficiency and extending service life.
Trained junior mechanics on best practices for equipment repairs and safety procedures, fostering a culture of excellence.
Inspected hydraulic systems and components to maintain compliance with safety standards and operational protocols.
Developed training programs for new personnel on casualty control and fire fighting, enhancing team capabilities and knowledge transfer.
Education
High School Diploma
Lakeville Memorial | Otisville, MI
Advanced Troubleshooting Diesel
Cummins West Training Center | San Leandro, CA
Skills
Professional demeanor
Problem-solving
Customer service
Field repairs
Troubleshooting and repair
Mechanical aptitude
MS office
Reading wiring diagrams
Software configuration
Customer consulting
Technical training
Teamwork and collaboration
Certification
Certified on all engine platforms from 2.8 to 60L up to the 2026 platform, including natural gas and marine.