Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
web
Open To Work

Timothy Tucker

Experienced Sales Leader
Keysville,VA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Operations ManagerProcurement ManagerSales Manager

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Richmond, VALynchburg, VARaleigh NC
Open to relocation: No

Salary Range

$96000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option401k match

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

22
22
years of professional experience
2003
2003
years of post-secondary education

Work History

Operations Manager

Tucker Timber Products Inc
Keysville, VA
10.2015 - 08.2025
  • Streamlined production processes to enhance efficiency in timber processing.
  • Coordinated logistics for timely delivery of products to clients.
  • Oversaw inventory management to maintain optimal stock levels
  • Procurement (Logs)
  • Sales (lumber,cants,ties)
  • Implemented safety protocols to ensure workplace compliance and safety standards.
  • Led sales team to enhance product visibility and customer engagement.
  • Developed strategic sales plans to meet evolving market demands.
  • Analyzed market trends to identify new business opportunities.
  • Trained and mentored team members on effective sales techniques.
  • Managed client relationships to ensure high satisfaction and retention rates.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established relationships with key clients, while maintaining existing customer base.
  • Performed sales consultations and educated clients on products and services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Created and presented monthly reports to management on sales performance.
  • Achieved company growth and brand development through market expansion and sales.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Directed and coordinated products, services and sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Oversaw regional and local sales managers and staff.
  • Engaged in negotiations with vendors concerning product purchases and contracts.
  • Facilitated communication between departments to support overall operational goals.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Responded to information requests from superiors, providing specific documentation.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Collaborated with team leaders on quality audits.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Created detailed reports on the performance of individual departments within operations.
  • Presented performance and productivity reports to supervisors.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Measured and reviewed performance via KPIs and metrics.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Performed cost analysis for various projects to determine budget requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Procurement Manager

Tucker Timber Products Inc
Keysville, VA
10.2003 - 10.2015
  • Managed supplier relationships to ensure timely delivery of materials.
  • Negotiated contracts to secure favorable pricing and terms.
  • Developed procurement strategies aligned with company goals.
  • Oversaw inventory management to maintain optimal stock levels.
  • Implemented cost-saving initiatives in procurement processes.
  • Trained team members on procurement policies and best practices.
  • Identified potential vendors and evaluated them according to price, quality, selection, service, support, availability, reliability and sustainability.
  • Managed the procurement process from purchase order generation to delivery of goods or services.
  • Built long-term relationships with company vendors and suppliers to secure optimal prices.
  • Monitored supplier performance in terms of quality, delivery and responsiveness to ensure compliance with contractual agreements.
  • Investigated discrepancies between purchase orders and invoices received from vendors.
  • Reviewed existing company contracts and negotiated contract terms and revisions with vendors.
  • Performed quality control by inspecting materials and disposing of damaged products.
  • Participated in trade shows or conferences related to procurement topics to stay abreast of industry developments.
  • Analyzed purchasing trends and identified opportunities for consolidating orders and leveraging volume discounts.
  • Utilized computer systems to track shipments and material deliveries.
  • Identified systematic problems and root causes to resolve issues and improve service delivery.
  • Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
  • Reviewed supply levels and aging inventory to forecast purchasing needs.
  • Verified purchase requisitions by comparing items requested to master list.
  • Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
  • Collected documentation to assemble new purchase order contract folders.
  • Managed procurement processes for timber and wood products.
  • Developed supplier relationships to ensure quality materials.
  • Negotiated contracts to optimize purchasing terms and conditions.
  • Monitored inventory levels to avoid stock shortages or excesses.

Education

Fuqua School
Farmville, VA

Skills

  • Process optimization
  • Inventory management
  • Procurement strategies
  • Sales forecasting
  • Customer relationship management
  • Vendor negotiations
  • Supply chain management
  • Problem solving
  • Team leadership
  • Effective communication
  • Conflict resolution
  • Quality assurance and control
  • Cost reduction and containment
  • Contract management
  • Market expansion
  • Client relationships
  • Logistics management
  • Schedule management
  • Invoice processing
  • Troubleshooting and problem solving
  • Operations oversight

References

References available upon request.

Timeline

Operations Manager

Tucker Timber Products Inc
10.2015 - 08.2025

Procurement Manager

Tucker Timber Products Inc
10.2003 - 10.2015

Fuqua School
Timothy TuckerExperienced Sales Leader