Timothy Turner
Chandler,AZ
Summary
Dynamic Assistant Manager with a proven track record at Bob’s Discount Furniture, excelling in team leadership and customer service. Enhanced sales through strategic inventory management and effective staff training, resulting in improved customer satisfaction. Skilled in operations management and decision-making, fostering a motivated team environment to achieve business goals.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Bob’s Discount Furniture
2023.09 - Current
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Analyzed sales data to identify trends, informing strategic decisions for promotional activities.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assistant Manager
Bob’s Discount Furniture
2021.08 - 2023.09
- Assisted in managing daily store operations and ensuring optimal customer service standards.
- Collaborated with team members to maintain inventory accuracy and streamline restocking processes.
- Supported staff training initiatives to enhance product knowledge and improve sales techniques.
- Implemented merchandising strategies to optimize product displays and drive customer engagement.
- Coordinated scheduling and workflow management to maximize efficiency across departments.
- Led team meetings to communicate goals, share feedback, and foster a collaborative work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Supervisor/ Office Manager
Bob’s Discount Furniture
2020.11 - 2021.08
- Supervised daily store operations, ensuring adherence to policies and procedures.
- Trained and mentored new sales associates, enhancing team performance and product knowledge.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Developed promotional displays, increasing customer engagement and driving sales growth.
Gxs/Bob Squad
Bob’s Discount Furniture
2018.07 - 2020.11
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Menswear Manager
Stein Mart
2015.09 - 2016.09
- Managed daily operations of menswear department, ensuring optimal product placement and inventory control.
- Trained and developed staff on customer service best practices and product knowledge.
- Analyzed sales trends to optimize merchandise assortments and maximize revenue opportunities.
- Implemented visual merchandising strategies to enhance store presentation and drive customer engagement.
Assistant
Home Goods
2010.05 - 2015.07
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Organized merchandise displays to maintain store aesthetics and optimize product visibility.
- Collaborated with team members to ensure inventory levels met customer demands and seasonal trends.
Education
Associate of Science - Church Ministries
West Coast Baptist College
Lancaster, CA05.2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Employee scheduling
- Operations management
Timeline
Assistant Manager
Bob’s Discount Furniture
2023.09 - Current
Assistant Manager
Bob’s Discount Furniture
2021.08 - 2023.09
Sales Supervisor/ Office Manager
Bob’s Discount Furniture
2020.11 - 2021.08
Gxs/Bob Squad
Bob’s Discount Furniture
2018.07 - 2020.11
Menswear Manager
Stein Mart
2015.09 - 2016.09
Assistant
Home Goods
2010.05 - 2015.07
Associate of Science - Church Ministries
West Coast Baptist College