Timothy V. Radcliffe
Annapolis,MD
Summary
Dynamic professional with a proven track record at Uncle Julio’s, excelling in customer service and conflict resolution. Recognized for training new staff and managing bar inventory efficiently. Adept at equipment maintenance and fostering teamwork, I bring strong attention to detail and adaptability to every role.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Uncle Julio’s
Annapolis, Maryland
03.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues to enhance guest experience.
- Trained new employees on restaurant procedures and plating techniques.
- Managed bar inventory, ensuring timely replenishment of supplies.
- Managed emergency situations efficiently, mediated disputes, and removed conflicts from premises.
Helper/Machine operator
JS Tank Removal
Upper Marlboro, USA
09.2021 - 12.2023
- Assisted in removing hundreds of underground and above-ground storage tanks over the course of two years, contributing substantially to company profits.
- Received and resolved customer questions and concerns within established guidelines.
- Completed basic and skilled work with little supervision.
- Supported skilled workers by performing various labor-intensive tasks.
- Kept work areas clean, supplies organized, and equipment maintained.
- Assisted senior team members with advanced work, and learned how to complete advanced tasks.
General Maintenance Worker
Erin Stillman
Bowie, USA
05.2018 - 01.2020
- Maintained grounds appearance with regular lawn mowing, shrub trimming and tree pruning.
- Assisted with moving and lifting heavy loads and equipment.
- Coordinated with supervisor to complete additional ad hoc tasks and special projects.
- Utilized appropriate tools and equipment to execute work safely.
- Handled workloads with available resources and equipment using strong planning and scheduling skills.
- Collaborated with other maintenance staff members to complete projects efficiently.
Education
Associate in Science (A.S.) - Engineering Transfer
Anne Arundel Community College
Arnold, MD05-2026
Skills
- Attention to Detail
- Active Learning
- Following Directions
- Excellent Communication
- Customer Service
- Teamwork and Collaboration
- Adaptability and Dependability
- Conflict Resolution
- Equipment maintenance
Timeline
Server/Bartender
Uncle Julio’s
03.2024 - Current
Helper/Machine operator
JS Tank Removal
09.2021 - 12.2023
General Maintenance Worker
Erin Stillman
05.2018 - 01.2020
Associate in Science (A.S.) - Engineering Transfer
Anne Arundel Community College