Timothy W. Brown
Clarion Security
Arlington,TX
Summary
To join a management team, to use my experience and grow in my knowledge with that company. Securing a challenging position that offers upward mobility while capitalizing of my education and experience
33
Years of experience
Work History
Business Development Manager
1 Year 3 Months- Led cross-functional teams in executing business development initiatives aligned with corporate objectives.
- Developed strategic partnerships to enhance market penetration and drive revenue growth.
- Analyzed market trends to identify new opportunities and inform strategic decision-making.
- Implemented customer relationship management systems to streamline client interactions and improve satisfaction.
- Conducted competitive analysis to refine positioning and enhance service offerings within the security sector.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
City Manager
6 Years 10 Months- Report directly to the Regional Director on the operational requirements and needs for the DFW International Airport Market.
- Ensured high-quality customer service through regular contact with airline clients and evaluated service quality, initiating corrective action.
- Maintain a positive, professional environment, ensuring that staff members understand and are in full compliance with applicable laws, regulations, policies and procedures.
- Prepare and coordinate staffing schedules with assigned area office to ensure scheduling is handled effectively meeting client and labor cost requirements; review all payroll.
- Report directly to the Regional Director on the operational requirements and needs for the DFW International Airport Market.
- Maintained positive, professional environment, ensuring staff compliance with laws, regulations, policies, and procedures.
- Provide support in planning, assessments and surveys of client security with continual review and updates of operational directives.
Business Development Manager
3 Months- Reported directly to the Vice President of Operations, on all sales requirements of all sales throughout the U.S. and Puerto Rico Territory.
- Develop leads for prospective clients and their required proposals to all the RFQ’s and REP’s issued by prospective clients after obtaining pricing and specific input from management as appropriate.
- Delivered high-quality customer service by maintaining regular contact with potential clients and evaluating sales protocols to enhance client satisfaction.
- Utilization of Sales Force.
- Developed leads for prospective clients and created proposals for RFQs and RFPs based on pricing and input from management.
- Participate in trade associations and trade show, and assist in other promotional efforts, for deployment of advertisements.
- Reported Bi-weekly to the Vice President on all sales leads.
- Utilized Sales of Force software to manage sales data.
- Generated new business through referrals, cold calls, and self-sourced leads, expanding client base and revenue opportunities.
- Consulted with clients after sales or contract signings in order to resolve problems and provide ongoing support.
City Manager
1 Year 9 Months- Report directly to the Regional Director on the operational requirements and needs for the DFW International Airport.
- Delivered high-quality customer service through regular contact with Airline clients and evaluated service quality, initiating corrective action.
- Monitor and enforce all TSA and Homeland security guidelines for air travel requirements.
- Provide support in planning, assessments and surveys of client security with continual review and updates of operational directives.
- Oversaw recruitment, selection, orientation, training, development, and retention of high-caliber staff to ensure operational effectiveness.
- Maintain a positive, professional environment, ensuring that staff members understand and are in full compliance with applicable laws, regulations, policies and procedures.
- Coordinated staffing schedules with assigned area office to align with client needs and labor cost requirements; reviewed security officer site reports to ensure compliance with operational directives and client instructions.
- Meet regularly with client representatives for status updates and address any actual or potential problems.
Deputy Constable Reserve
3 Years- Enforced state and federal laws to ensure public safety.
- Patrolled vehicles to uphold traffic laws and address community complaints.
- Updated care and custody reports regularly.
Correctional officer
2 Years- Trained and counseled probationers to facilitate rehabilitation and compliance with legal requirements.
- Transported residents from county jail to various appointments and facilities.
- Ensured facility security by monitoring access points and conducting regular checks.
Education
Law Enforcement - Law Enforcement Academy, Advanced and Intermediate Courses
Member of American Society of Industrial Security since 2001
- Basic Course
- Correctional officer Academy
Skills
Team leadership
Business development and planning
Customer service
Negotiations
Business development
Client relationship building
Sales and marketing
Goals and performance
Operations
Training and mentoring
Interests
Golf and Ice hockey.
Timeline
Business Development Manager
Clarion Security
01.2025 - 04.2026
City Manager
SCIS Air Security
03.2018 - 01.2025
Business Development Manager
Strategic Security Corporation
12.2017 - 03.2018
City Manager
SCIS Air Security
03.2016 - 12.2017
Deputy Constable Reserve
Harris County Deputy Constable
01.1994 - 01.1997
Correctional officer
Harris County Adult Probation
01.1993 - 01.1995
Harris County Sheriff's Academy
from Basic Course
University of Houston Criminal Justice Center
from Correctional officer Academy
Chugiak High School
North Harris Montgomery Community College
Law Enforcement from Law Enforcement Academy, Advanced and Intermediate Courses