To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Timothy Wells
Hallandale Beach,Florida
Summary
Work History
Yellowstone Landscape GroupFt. Lauderdale
Account Manager
08 2023 - Current
Job overview
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
BarescoPompano Beach, Florida
Server
08 2023 - Current
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Yellowstone Landscape GroupLakeWorth, Florida
Assistant Account Manager
03 2020 - 10 2022
Job overview
- Anticipated clients' needs by staying in touch on regular basis.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed client relationships, resulting in increased retention and loyalty.
- Built client relationships by acting as liaison between customer service and sales teams.
- Streamlined account management processes for improved efficiency and productivity.
- Assisted in the preparation of detailed reports for management review, highlighting key performance metrics related to account management activities.
- Supported senior account managers in developing long-term strategies aimed at growing existing client portfolios.
Land DesignsBoca Raton, Florida
Crew Chief
11 2014 - 06 2019
Job overview
- Supervised crew daily.
- Trained all team members on key roles to maintain flexibility.
- Managed team according to company standards and compliance requirements.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Played an integral role in the successful completion of numerous projects, meeting or exceeding all objectives within designated timeframes.
- Improved crew efficiency by implementing streamlined processes and procedures.
- Enforced strict safety protocols to protect crew members.
5th Avenue LiquorsBoca Raton, Florida
Store Manager
03 2013 - 01 2015
Job overview
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
TargetDeerfield Beach, Florida
Team Leader
10 2005 - 03 2013
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Ocean's EdgeLauderdale by the Sea
Server
09 2002 - 10 2005
Job overview
- Explained menu items and suggested appropriate options for food allergy concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Godwin Hardwood FloorsRocky Mount, N.C.
Installer
05 2001 - 09 2002
Job overview
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Carter ConstructionRocky Mount, N.C.
Carpenter
01 1998 - 09 2002
Job overview
- Completed installations of building structures, trim, flooring, and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Followed established job site safety regulations and maintained safe and clean work area.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Measured, drilled and sawed materials to perform successful home improvements.
Education
Piper High School
1997
University Overview
Skills
- Strong Work Ethic
- Memory retention
- Cleanliness standards
- Decision-Making
- Self Motivation
- Multitasking
- Organizational Skills
- Problem-solving aptitude
- Reliable and Responsible
Timeline
Account Manager
Yellowstone Landscape Group
08 2023 - Current
Server
Baresco
08 2023 - Current
Assistant Account Manager
Yellowstone Landscape Group
03 2020 - 10 2022
Crew Chief
Land Designs
11 2014 - 06 2019
Store Manager
5th Avenue Liquors
03 2013 - 01 2015
Team Leader
Target
10 2005 - 03 2013
Server
Ocean's Edge
09 2002 - 10 2005
Installer
Godwin Hardwood Floors
05 2001 - 09 2002
Carpenter
Carter Construction
01 1998 - 09 2002
Piper High School