Tim Wysomierski
Arvada,Colorado
Summary
Dynamic and results-driven professional with extensive experience at Pet Supplies Plus, excelling in operations management and customer service. Proven track record in enhancing employee morale and optimizing inventory control, leading to improved customer satisfaction. Adept at multitasking and fostering teamwork, ensuring seamless store openings and compliance with company standards.
Overview
27
27
years of professional experience
Work History
Store Manager/District Manager
Dandy Ventures Inc DBA Pet Supplies Plus
06.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
District Manager
Pet Supplies Plus
06.1998 - 07.2014
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Education
University of Akron
Akron, OHHigh School Diploma -
Cloverleaf
Lodi, OH05-1990
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Friendly and positive
- Inventory management
- Store merchandising
- Inventory control
- POS systems
- Operations management
- Supply ordering
- Policies and procedures
- Store displays
- Sales expertise
- Accurate cash handling
Accomplishments
- Supervised team of 64 staff members.
- Recruited 6 successful new managers within one year.
- Exceeded monthly store sales goals 8 months in a row.
- Documented and resolved multiple loss prevention issues which led to enhanced bottom line and profitablity.
Core Value award
The award is is issued by Pet Supplies Plus Senior management chosen from nominations from piers. The award given was for leadership and training and presented at our 2023 corporate Summit.
Work Type
Full TimeWork Location
On-SiteTimeline
Store Manager/District Manager
Dandy Ventures Inc DBA Pet Supplies Plus
06.2016 - Current
District Manager
Pet Supplies Plus
06.1998 - 07.2014
University of Akron
High School Diploma -
Cloverleaf
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