Entry-level Design Drafter seeking internship. Fresh and extensive knowledge in creating technical drawings and plans for architectural and mechanical projects, ensuring accuracy and adherence to project specifications.
Overview
8
8
years of professional experience
Work History
Baker
American Kolache
O'Fallon, IL
05.2024 - Current
Measure and mix ingredients according to standardized recipes for consistent product quality.
Maintain cleanliness of workstations and follow all food safety protocols during baking.
Rotate stock and manage ingredient inventory to minimize waste and ensure freshness.
Bartender
Club Escapade
Belleville, IL
10.2023 - 06.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Uphold compliance with health regulations by regularly cleaning glassware and bar equipment.
Engage customers by providing recommendations and ensuring a welcoming atmosphere at the bar.
Barista
Scooter’s Coffee
O'Fallon, IL
08.2023 - 10.2023
Operate espresso machines and brewing equipment to prepare high-quality beverages for customers.
Maintain knowledge of seasonal menu items and promote new offerings to enhance customer experience.
Process customer payments accurately and manage cash register during busy shifts.
Collaborate with team members to streamline service flow during peak hours for efficiency.
Data Entry Clerk
SIBA
O'Fallon, IL
02.2022 - 07.2023
Input project updates into the database and track progress against deadlines.
Manage electronic filing of documents to maintain accurate records for compliance.
Verify data accuracy by cross-referencing project details with construction blueprints.
Completed data entry tasks with accuracy and efficiency.
Barista
Starbucks
O'Fallon, IL
07.2020 - 01.2022
Conduct routine maintenance on coffee equipment to uphold quality standards and prevent downtime.
Assist in training new baristas on drink preparation techniques and company protocols for service.
Operated espresso machines and commercial coffee brewers to create beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Phone Operator
Answer Direct
Fairview Heights, IL
09.2019 - 06.2020
Answered incoming calls and directed inquiries to appropriate departments promptly.
Scheduled appointments and coordinated service requests for technicians and customers efficiently.
Processed customer information accurately while maintaining confidentiality and data security protocols.
Improved call handling time through effective prioritization of urgent customer needs.
Shift Lead Manager
Papa John's
Belleville, IL
04.2018 - 09.2019
Train and guide team members on food preparation standards and operational processes.
Crafted pizza dough from scratch using precise measurements for consistent quality.
Monitor inventory levels and place orders to maintain adequate stock for operations.
Implement daily cleaning schedules to maintain sanitation compliance in the kitchen area.
Exercised composure under pressure and in escalated customer service scenarios.