Timothy J Fant
Temple Terrace,Florida
Summary
Entry Level Position As At-Home Customer Service Representative. Selected employee of the month and employee of the quarter
Overview
9
9
years of professional experience
Work History
Survey Interviewer
Dynata
07.2021 - Current
- Reviewed collected data obtained from interviews for completeness and accuracy.
- Prepared and sent interview confirmation letters to candidates to confirm interview arrangements.
- Stayed up-to-date with industry trends and best practices in interviewing and selection to offer updated services.
- Utilized behavioral-based interviewing techniques to evaluate candidates' experience and skills
General Manager
Little Ceasars
06.2008 - 10.2012
- As General Manager I was responsible for all aspects of the restaurant
- I did all the hiring
- Training and inventory control
- I received consistently high marks from company inspections and County Health inspections.
General Manager
Donato’s
06.2005 - 05.2008
- As the general manager of the restaurant I was responsible for the usual stuff like hiring, training and inventory control
- But the restaurant had an open kitchen which made it possible to interact with the customer while you are making their pizza.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Chemistry
The Ohio State University
Chemistry
Licking Valley High School
Skills
- Customer Service and Assistance
- Telephone Etiquette
- Data Collection
- Reading Comprehension
- Data Entry
- Time Management
- Following Detailed Instructions
- Microsoft Office
- Subject Interviewing
- Client Satisfaction
- Audio Recording
Additional Information
- Additional Professional Experience Available Upon Request
Timeline
Survey Interviewer
Dynata
07.2021 - Current
General Manager
Little Ceasars
06.2008 - 10.2012
General Manager
Donato’s
06.2005 - 05.2008
Chemistry
The Ohio State University
Chemistry
Licking Valley High School