Timothy S. Kellogg
Kalamazoo
Summary
Dynamic Shop Manager at Hiscock's Towing with a proven track record in inventory management and team leadership. Successfully implemented sales strategies that boosted profitability while enhancing customer service. Expert in streamlining operations and fostering strong vendor relationships, ensuring a seamless workflow and high customer satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Shop Manager
Hiscock's Towing
Allegan
06.2002 - 06.2025
- Managed daily shop operations and ensured smooth workflow
- Supervised team members and delegated tasks effectively
- Maintained inventory of tools and equipment for shop use
- Resolved customer inquiries and service issues promptly
- Responded to customer inquiries in a timely manner.
- Developed and implemented procedures for the efficient operation of the shop.
- Built and maintained sound business relationships with vendors and suppliers.
- Implemented strategies to increase sales and profitability of the shop.
Skills
- Inventory management
- Team leadership
- Time management
- Customer service
- Store operations
- Sales strategies
Certification
- Chauffeurs License
- Traffic Incident Management Training with certificate
Timeline
Shop Manager
Hiscock's Towing
06.2002 - 06.2025
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