Hi, I’m
Timtoyia Jones
Flushing,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
years of professional experience
Work History
Self Employed
Independent Brand Ambassador
05.2008 - Current
Job overview
- Developed recap reports to communicate competition trends, product introductions and new promotions
- Greeted customers warmly and pleasantly answered inquiries
- Collaborated with marketing team to create and implement promotional campaigns
Premier Security
Surveillance Operator
12.2022 - 06.2023
Job overview
- Trained surveillance observers on key factors to watch for and internal reporting procedures.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
FCA US LLC
Manufacturing Associate
12.2018 - 05.2020
Job overview
- Recorded and tracked daily production data for management reporting.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Chemical Bank
Teller
03.2016 - 12.2018
Job overview
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Assisted with training of new tellers on policies and procedures.
First Merit Bank
Teller
11.2014 - 02.2016
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Yazmin Jays Clothing Store
Assistant Manager
07.2009 - 08.2011
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Flint Northern Commencement Academy Flint, Mi
High School Diploma from General Studies
Skills
- Conflict Resolution
- Technical Support
- System Implementation
- Critical Thinking
- Team Development
- Policy and Procedure Adherence
Timeline
Surveillance Operator
Premier Security
12.2022 - 06.2023
Manufacturing Associate
FCA US LLC
12.2018 - 05.2020
Teller
Chemical Bank
03.2016 - 12.2018
Teller
First Merit Bank
11.2014 - 02.2016
Assistant Manager
Yazmin Jays Clothing Store
07.2009 - 08.2011
Independent Brand Ambassador
Self Employed
05.2008 - Current
Flint Northern Commencement Academy
High School Diploma from General Studies
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