Tina Bowser
Sr Pharmacy Technician
Stoughton,WI
Summary
Senior Pharmacy Technician with extensive experience in prescription processing and medication management. Proven track record in training new staff and ensuring adherence to regulatory compliance. Recognized for delivering high-quality customer service while maintaining safety protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Pharmacy Technician
Walgreens Boots Alliance
Stoughton, WI
10.2017 - Current
- Maintained organized workspace to support efficient pharmacy operations.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Managed inquiries related to medications and billing from patients.
- Ordered medications from wholesalers to ensure adequate stock levels.
- Processed third-party insurance claims for medication reimbursement.
- Coordinated delivery services for patients unable to pick up prescriptions.
- Created and updated customer profiles in pharmacy computer systems.
- Processed cash register transactions for new and refilled prescriptions.
Education
Diploma - Computerized Accounting
Santa Barbara Business College
Santa Maria, CA03-1991
Skills
- Prescription processing and medication management
- Training and development
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Data management
- Multitasking
Accomplishments
- Nominated for Champion of Champions
Courageous Customer Care Award 2024
-Walgreens
Certification
- PTCB License
- DSPS License WI State Department of Professional Services
- APhA Immunization Administrationn License
Affiliations
- Founding Team Member of Community Purse Dane County. Event Photographer and Social Media Content Manager.
Timeline
Sr. Pharmacy Technician
Walgreens Boots Alliance
10.2017 - Current
Diploma - Computerized Accounting
Santa Barbara Business College
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