Tina Cappelle
Green Bay,WI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into numerous roles and quickly making positive changes to drive company success. Dedicated to teamwork and completing goal oriented tasks. Focused on using training, monitoring and morale-building techniques to maximize performance while maintaining excellent communication, problem-solving and adaptability to ensure positive outcomes for customers and staff.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook
Green bay Rehab Hospital
Green Bay, WI
10.2024 - 01.2025
- Supervised dietary aids, ensuring food is served in a timely manner.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Set up work stations prior to opening to minimize prep time.
- Communicated effectively with residents and staff regarding food allergies and dietary restrictions.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Locked up and cleaning procedures at the end of the shift, setting up inventory and food for the following day.
Dietary Director
Eden Vista Court and Village
Green Bay, WI
05.2021 - 10.2024
- Provided training and supervision for kitchen staff members, up to 25 employees at a time.
- Hiring and firing of candidates for current and future roles.
- Assisted in developing annual budgets for meal services department.
- Addressed customer complaints regarding food quality or service issues promptly.
- Reviewed patient charts and medical records to assess nutritional requirements for each resident or patient.
- Provided all scheduling for up to 25 employees at a time.
Dietary Manager
Allouez Parkside Village
Green Bay, WI
03.2019 - 05.2021
- Trained, disciplined and motivated staff to give all residents and guests top-notch service.
- Delegated work to staff, setting priorities and goals.
- Developed policies and procedures related to patient meal services operations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised cafeteria staff during mealtimes ensuring that all orders were prepared correctly.
- Assisted in cooking AM and PM meals, along with proper kitchen clean-up and sanitation duties.
Dietary Manager
Baka Enterprises
Appleton, WI
06.2016 - 03.2019
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
- Created reports detailing monthly expenses related to dietetic services budgeting activities.
- Analyzed menus for cost effectiveness while maintaining balanced nutrition standards.
- Data collected and tracked meal percentages, temperature logs, food inventory, and weekly ordering within budget guidelines.
Education
High School Diploma -
East High School
Green Bay, WI06-1986
Skills
- Management and supervisory experience for nearly 10 years
- Weekly bookkeeping
- Cost control and budgeting
- Menu planning including dietary restrictions and portion control
- Sanitation protocols
- Daily inventory management
- Workflow optimization
- Food preparation and serving
- Customer service excellence
- Staff training
- Excellent time management and multitasking
- Conflict management
- Documentation expertise
- Data entry and document management
Certification
- Food manager cert; exam 4302 completion with cert #1949622
References
References available upon request.
Timeline
Cook
Green bay Rehab Hospital
10.2024 - 01.2025
Dietary Director
Eden Vista Court and Village
05.2021 - 10.2024
Dietary Manager
Allouez Parkside Village
03.2019 - 05.2021
Dietary Manager
Baka Enterprises
06.2016 - 03.2019
High School Diploma -
East High School
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