Tina Carter
Crooksville,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Certified Enrollment Assister
Cognosante
10.2023 - Current
Customer Service Representative
Advanced Call Center
09.2021 - 06.2023
- Provided excellent service to customers, resolving inquiries and concerns in a timely and professional manner
- Managed high call volume with efficiency and accuracy, utilizing strong communication skills
- Maintained detailed records of customer interactions and feedback for continuous improvement purpose
Owner/Operator
Golden Buns Tanning and Hair Salon
03.2019 - 08.2021
- Strategically oversee all aspects of business operations, including finances, marketing, sales, and customer service
- Develop and implement business plans and strategies to drive growth and increase profitability
- Manage a team of employees, ensuring proper training, performance management, and adherence to company policies and standards
- Kept track of day to day operations including inventory and supplies
Cosmetology Instructor
Valley Beauty School
05.2005 - 08.2008
- Developed and implemented comprehensive lesson plans covering a wide range of cosmetology topics, ensuring students were well-prepared for licensure exams
- Provided hands-on training in various beauty treatments and techniques, such as hair styling, makeup application, and skincare procedures
- Conducted practical demonstrations and workshops to enhance students' skills and confidence in performing salon services
- Monitored and evaluated student progress through continuous assessments and feedback, fostering a positive learning environment
Education
Bachelor of Science - Child And Family Welfare/Human Services
Kaplan University
Davenport, IA02-2016
Timeline
Certified Enrollment Assister
Cognosante
10.2023 - Current
Customer Service Representative
Advanced Call Center
09.2021 - 06.2023
Owner/Operator
Golden Buns Tanning and Hair Salon
03.2019 - 08.2021
Cosmetology Instructor
Valley Beauty School
05.2005 - 08.2008
Bachelor of Science - Child And Family Welfare/Human Services
Kaplan University
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