Tina Durbin
Washington,PA
Summary
Dynamic Medical Receptionist with extensive experience at Weyrich Urology, adept at insurance verification and patient scheduling. Proven ability to enhance billing accuracy and streamline appointment processes. Skilled in medical billing and coding, while maintaining a professional demeanor under pressure, ensuring exceptional patient care and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Medical Receptionist
Weyrich Urology
McMurray, PA
06.2011 - 09.2025
- Verified insurance information, facilitating accurate billing and reducing errors.
- Processed incoming patient inquiries via phone and email, providing timely responses.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Ordered Lupron, BCG, office supplies.
- Scheduled office and hospital procedures.
Medical Receptionist
Triangle Urological Group
Washington, PA
2007 - 04.2011
- Managed patient scheduling and coordinated appointments efficiently.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Receptionist
WPSO/WASHPA Family Practice
Washington, PA
2004 - 2007
- Managed patient scheduling, ensuring timely appointments and efficient use of resources.
- Maintained accurate patient records.
- Assisted with insurance verification processes to facilitate smoother billing procedures.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Medical Biller and Coder
WPSO/Medical Billing
Washington, PA
2006 - 2007
- Processed medical claims and ensured accurate coding for prompt reimbursement.
- Reviewed patient records for accuracy and compliance with billing regulations.
- Collaborated with healthcare providers to resolve billing discrepancies efficiently.
- Maintained updated knowledge of coding systems, including ICD-10 and CPT codes.
Education
High School Diploma -
Chartiers Houston High School
Houston, PA06-1984
Skills
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Insurance verification
- Payment collection
- Medical billing
- Referral verification
- Schedule office and hospital procedures
- Medical billing and coding
- Insurance claims
- Co-payment collection
- Insurance verifications
- Data entry
Timeline
Medical Receptionist
Weyrich Urology
06.2011 - 09.2025
Medical Receptionist
Triangle Urological Group
2007 - 04.2011
Medical Receptionist
WPSO/WASHPA Family Practice
2004 - 2007
Medical Biller and Coder
WPSO/Medical Billing
2006 - 2007
High School Diploma -
Chartiers Houston High School