Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for patrons. Skilled in anticipating patrons needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
LPN~ST~IV certification
26 years in healthcare, 13 years in nursing
Diverse application of skills in multiple settings ranging from acute care, long term care, correctional, and private practice
increased high revenue generating procedures by 110%
expert crisis management and natural leader
sought out for clinical assessment, critical thinking, and proper client placement
know for healing touch and connecting patients and loved ones
process implementation and improvement
extensive knowledge of anatomy
Additional areas of expertise include:
Clinical Practice & Operations Leadership | Workflow & Process Improvement | Staffing & Scheduling Optimization
Team Leadership & Development | Education & Training
BEACH HOUSE OF NAPLES | Naples, FL | May 2021 - June 2022
Director / Clinical Manager Memory Care
Leader over 30+ diverse staff including medication technicians, healthcare coordinators, care mangers
on average 88+ residents
Collaboration with external care providers to ensure resident outcome
Participated with rapid changing Covid protocols for compliance and safety
Personally worked different shifts in various areas to fill in when needed
assisted caregivers with daily tasks
reformatted shower/laundry schedule for residents and staff
ORTHO COLLIER | NAPLES, FL | September 2020 - May 2021
Outpatient Orthopedic nurse for two surgeons
Evaluated patients for surgery
Write medications as needed per surgeon's
Address any issues pre and post operatively
Evaluated post-op wounds, clean and redress as needed
Set up Home Health care if needed and order any DME's
Knowledgeable with computer system EHR and EMMA
DISCOVERY BILLAGES OF NAPLES | Naples, FL | October 2018 - September 2020
Assistant Director of Nursing
Leader over 30 + diverse staff including medication technicians, care managers
On average 100 + residents
Collaboration with external care providers to ensure resident outcomes
Participated in organizations efforts with rapid changing Covid protocols for compliance and safety
Assisted in transitioning facility to electronic medical recording and scheduling platform enhancing efficiency and staffing optimization
Hands on with patient evaluations and assessments for proper placement.
ARMOR COLLIER COUNTY JAIL | Naples , FL | October 2015 - October 2018
Correctional Nurse, LPN
Successfully navigated the complex correctional environment
Mastered all roles and areas. Known for rapid and accurate assessment and housing assignments
Collaborated with officers regarding inmate approach with optimal safety and dignity for all parties
Go to person for challenging inmate situations
Identified opportunity and implemented standardized med carts for safe and efficient medication pass
Appropriately advocated for escalation in care, care needs, maintaining dignity
COLLIER NEUROLOGICAL SPECIALISTS | NAPLES, FL | July 2012 - October 2015
LPN, Employee Health Nurse
Increased high revenue generating procedures by 110%
Increased practice productivity by 125%
Go- to for complex procedures infusions, IV starts
Collaborated care for diverse patient population as care navigator to ensure best outcome
Participated in research studies involving ne Multiple Sclerosis medications
Increased physician productivity by 125% through innovative scheduling, proactive prescreening and enhanced communication
Supported other Physicians in practice as needed
developed and maintained required regulatory employee TB screening, proper documentation, and employee health file maintenance
Ensured compliance
Managed early flu shot campaign