Tina Golino

Medical Assistant

JA MEDICAL PC

01.2012 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Measured patient spirometry.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Received, recorded and filed medical payments by check, cash, and credit card.
Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
Reconciled daily payments received and prepared deposits for smooth office finances.
Obtained payments from patients and scanned identification and insurance cards.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.