Tina Hargrove
Muscatine,IA
Summary
Dedicated sales associate with a strong record at Dollar General Market, excelling in customer service and cash handling. Recognized for enhancing shopping experiences and maintaining store standards, contributing to customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Sales Associate
Dollar General Market
Muscatine, IA
02.2023 - 02.2024
- Assisted customers with product inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately.
- Stocked and organized merchandise to ensure optimal product visibility.
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and efficient replenishment processes.
- Operated point-of-sale system, processing transactions swiftly and accurately to minimize wait times.
- Implemented merchandising strategies that improved product visibility and drove sales growth within assigned departments.
- Monitored store cleanliness and organization, contributing to a welcoming environment for shoppers and staff alike.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant Manager
Charlies Chuck House Bar and Grill
Ehrenberg, AZ
06.2003 - 10.2008
- Assisted in daily operations, ensuring efficient service delivery.
- Trained and mentored new staff on service standards.
- Managed inventory levels and coordinated stock replenishment.
- Supervised daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Coordinated special events and promotions, driving increased foot traffic and revenue.
- Resolved customer complaints swiftly, maintaining high standards of service excellence.
- Analyzed operational workflows, identifying areas for improvement to enhance efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Head Housekeeper
La Quinta Resort & Club
Mesa, AZ
03.2001 - 2003
- Supervised housekeeping team to ensure adherence to cleanliness standards.
- Coordinated inventory management of cleaning supplies for operational efficiency.
- Enhanced guest satisfaction scores by maintaining high-quality services.
- Collaborated with management to establish housekeeping protocols that align with resort policies and guest expectations.
- Resolved guest complaints related to housekeeping services promptly, fostering positive relationships with guests.
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Trained and mentored all new personnel to maximize quality of service and performance.
Construction Assistant
Construction Sites
Muscatine, IA
08.2021 - Current
- Operated various hand and power tools safely and efficiently during construction activities.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
Education
GED -
Phoenix Community College
Phoenix, AZSkills
Merchandise stocking
Inventory management
Cash handling
Merchandise stocking
Timeline
Sales Associate
Dollar General Market
02.2023 - 02.2024
Construction Assistant
Construction Sites
08.2021 - Current
Assistant Manager
Charlies Chuck House Bar and Grill
06.2003 - 10.2008
Head Housekeeper
La Quinta Resort & Club
03.2001 - 2003
GED -
Phoenix Community College