Tina Hawkins

Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth. Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained over 30 years of customer and employee experience. Accomplished manager adept at driving team performance, business strategies and making data-supported recommendations. Skilled at identifying optimal tactics for motivating multiple teams and engaging clients. Applied employee and customer service to achieve continuous process improvement. Proactive Senior Manager successful at overseeing day to day functions with 30 or more employees and five front-line managers to achieve demanding goals. Successful at creating cohesive, results-oriented teams by setting clear policies and vision. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligent manager with over 30 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Personable and dedicated Customer Service Representative with extensive experience in food and retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Personable and dedicated Customer Service Representative with extensive experience in sales and collection industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level data entry or sales position to help launch career while achieving company goals. Dedicated professional with strong communication and problem-solving skills. Experienced in operations management and customer support, contributing to improved customer satisfaction and order accuracy.

I now manage my own home based business creating hand-crafted items. I sale these items online and in my community. I've learned to manage my time between home and operating my business.

Since the mid 90's I have worked in customer service based jobs. I have worked as a cashier which allowed me to build my customer service skills. I've also worked in the food service industry. Customers are usually more staunch about their food then most things. I have learned to handle customer complaints as well as handle corporate office requests. I've dealt with inventory counts in food service and retail convenient stores. I've also learned how to interview, hire and terminate employees in the Senior Manager position as well as teach and show employees how to work as a unit. I've handled vendors in the food service industry as well as the convenient store setting.