Tina Hayden
Summary
Resourceful Millwork Sales Specialist known for high productivity and efficient task completion. Possess specialized skills in custom millwork design, client consultation, and project management. Excel in communication, negotiation, and relationship building, ensuring success in sales targets and customer satisfaction.
Overview
35
35
years of professional experience
1
1
year of post-secondary education
Work History
Millwork Sales Specialist
Home Depot
Akron, OH
04.2009 - Current
- Advised customers on millwork products and design solutions.
- Assisted customers in selecting materials for home improvement projects.
- Managed inventory levels of millwork products in the store.
- Maintained records of all transactions related to sales activities along with relevant documents.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Responded promptly to customer queries regarding product specifications or ordering issues.
Key carrier customer service
Target
12.2006 - 11.2008
- Assisted in training new employees on operational tasks and safety protocols.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
- Collaborated with management to resolve customer issues and improve service quality.
E&F Home Services
Self /owner
Lake Elsinore, California
09.1991 - 11.2006
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Billing & Coding - Medical
Fortis College
Cuyahoga Falls, OH 08.2016 - 06.2017
Lake Elsinore High-school
Riverside, CASkills
Customer service ,problem solving,friendly service,answering phones ,entering appropriate information into computer systems with different application
Accomplishments
Diamond award , Homer awards that recognizes excellent customer service and sales, customers reaching out to say how helpful I was in taking care of them through there entire project. Customer service desk awards & multiple recognitions
References
References available upon request.
About me
Running a business while raising my children was an amazing experience. I'm the mother of 3 beautiful ladies. My middle daughter Ericka had Cerebral Palsy she passed away 2024, I worked with specialist and Dr's to give her the best life possible, I'm pleased to say Dr.Fleissner at the Chrstal Clinic in Fairlawn was a big part of her necessary orthopedic surgeries . I learned a lot from Ericka being her caregiver /advocate for almost 31 years . I really enjoy working with the public and helping them to the best of my ability. Patience and listening is the first step in helping and resolving issues. I've enjoyed working at Home Depot and in varies departments and positions over the past 18 years. I'm ready for a new season in my work life.
Timeline
Billing & Coding - Medical
Fortis College
08.2016 - 06.2017
Millwork Sales Specialist
Home Depot
04.2009 - Current
Key carrier customer service
Target
12.2006 - 11.2008
E&F Home Services
Self /owner
09.1991 - 11.2006
Lake Elsinore High-school