Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Kirkendall

Lima,OH

Summary

Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Excellent work ethic and strength in boosting company morale. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Scheduler/Biller

Lima Memorial Health Systems
07.2021 - Current
  • Call and set appointments from the recieved referrals via fax or by phone.
  • Preregister all patients and verify insurance ( via insurance portals or by phone) run medical necessity.


  • Contact insurance company to obtain authorization prior to initial visit or after the evaluation with the Therapist and submit required documents for approval on their plan of care.


  • Point of service collections( running estimates and collections) at each visit per patient. Explain possible assistance financially with patient that is available to them if unable to pay upfront at each visit.
  • Schedule patients according to the Plan of Care set by the Therapist after their initial evaluation or follow up checks.

Scheduler

Lima Memorial Health System
02.2004 - 07.2021
  • Schedule Mammogram, MRI ,Ultrasound, Cat Scan and Dexa Scan appointments
  • Order all radiology tests at Medical Park day before scheduled visit
  • Fax results to Main Radiology on Pet Scans done at The Medical Park for adding to the patient records.
  • Contact Physcian offices for orders needed for additional views or 6 month follow up
  • Preregister and prepare charts prior to patients visit as well as contact patient if there is an estimated out of pocket that will be collected at time of visit.
  • Point of Service Collections
  • I covered in the Radiation Therapy as needed for secretary medical/ptm leaves
  • Assisted in Health Fairs at Chemical Plant and Chiefs with a Radiology Tech or Nurse
  • Planned and Hosted The Hope Garden for our Cancer Surviors
  • Answered phone calls and answered questions from potential patients.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Housekeeper

Lima Memorial Heath Systems
06.2002 - 02.2004
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash to pick-up stations.
  • Cleaned OR/ Open Heart Surgery Suites after surgeries.
  • Worked on numerous floors during remodeling with clean up.
  • Responsible for weekly and monthly scheduled cleaning areas.


Education

High School Diploma -

Elida High School
Elida
06.1982

Certificate - Computerized Accounting

Apollo Career Center
Lima, OH
06.1982

Skills

  • Customer Service
  • Documentation Expertise
  • Patient Scheduling
  • Reminder Calls
  • Clerical Support
  • Office Supplies
  • Medical Terminology
  • Patient Registration
  • Effective Multitasking
  • Insurance Verification

Timeline

Scheduler/Biller

Lima Memorial Health Systems
07.2021 - Current

Scheduler

Lima Memorial Health System
02.2004 - 07.2021

Housekeeper

Lima Memorial Heath Systems
06.2002 - 02.2004

High School Diploma -

Elida High School

Certificate - Computerized Accounting

Apollo Career Center
Tina Kirkendall