Tina Kissman

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

• Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
• Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
• Streamlined order processing by implementing efficient picking and packing techniques.
• Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Worked with special needs students from elementary through high school students.

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Copied, organized and distributed classroom assignments or other paperwork.