Summary
Overview
Work History
Education
Skills
Accomplishments
Other Skills And Accomplishments
Timeline
Generic

Tina L. Bailey

Youngstown,OH

Summary

Quality management and performance improvement specialist with a graduate degree in organizational leadership. Expertise in developing performance initiatives and optimizing surgical workflows, resulting in enhanced efficiency and patient care. Strong data analysis skills and experience in staff training lead to measurable operational performance improvements.

Overview

13
13
years of professional experience

Work History

Surgical Scheduler

CRYSTAL RUN HEALTH CARE
Nyack, NY
01.2021 - 05.2021
  • Scheduled elective surgeries across multiple specialties, including pain management, ear, nose & throat, and urology, to streamline surgical workflow
  • Coordinated with hospitals and surgery centers to secure OR times for surgeons, enhancing scheduling efficiency
  • Scheduling pre-operative appointments, including medical & cardiac clearances, lab work, EKG, & COVID testing
  • Communicated with patients to confirm completion of all pre-operative appointments and requirements, ensuring readiness for surgery
  • Navigating Electronic Medical Records to coordinate all aspects of patient care related to surgery

Nursing Quality Program Manager

HOSPITAL FOR SPECIAL SURGERY
New York, NY
04.2018 - 10.2020
  • Led Nursing Quality & Safety Committee to address quality improvement initiatives.
  • Tracking & trending of quality data to identify opportunities for improvement
  • Monitors the implementation of action plans and follow-up at the unit level
  • Data collection, analysis and report preparation for performance improvement projects and initiatives
  • Prepared dashboards and provided analytical support to inpatient and perioperative service lines and unit managers, identifying process improvement opportunities and assisting in execution of improvement plans
  • Facilitated meetings for Interdisciplinary Falls Committee to improve fall prevention strategies.
  • Identified quality-related educational needs and collaborated with Professional Development staff to develop and deliver quality education programs for nursing staff
  • Participates in activities involving Root Cause Analysis (RCA) and Failure, Mode, Effects Analysis (FMEA) methodologies
  • Development of audit tools for both internal and external performance improvement initiatives, aggregation of audits, and analysis & dissemination of results.
  • Conduct literature searches to identify best practices and benchmarks for nursing quality indicators
  • Preparation of quarterly occurrence summary reports, and tracks/trends near miss & safety-related occurrences for the Executive Nurse Council
  • Assists in preparation of graphs and tables to support nursing annual reports and triennial applications for ANCC Magnet re-designation surveys
  • Assists in development and revision of nursing department protocols and structure standards
  • Conducts annual review and updates of Department of Nursing Inpatient and Perioperative Services Quality Improvement Plans
  • Performs concurrent chart reviews with regard to nursing sensitive indicators including falls, restraint use and confusion/delirium
  • Completes Joint Commission Focused Standards Assessment for Nursing and Provision of Care chapters.
  • Guided Clinical Nurse II Mentoring Committee to enhance nursing mentorship programs.
  • Managed Delirium/Sensory Intervention Committee, implementing sensory intervention strategies to enhance patient care.
  • Coordinated annual NDNQI RN Satisfaction Survey to assess nurse engagement and satisfaction.
  • Managed quarterly data collection and entry for NDNQI nursing quality indicators.
  • Managed quarterly data collection and entry for NDNQI nursing quality indicators.

Performance Improvement Specialist/Data Analyst

HOSPITAL FOR SPECIAL SURGERY
New York, NY
01.2008 - 04.2020
  • Prepared dashboards and provided analytical support to inpatient and perioperative service lines and unit managers, identifying process improvement opportunities and assisting in planning and executing improvement plans
  • Data collection, analysis and report preparation for performance improvement projects and initiatives
  • Tracking & trending of quality data to identify opportunities for improvement
  • Monitors the implementation of action plans and follow-up at the unit level
  • Led Nursing Quality & Safety Committee meetings to address quality improvement initiatives.
  • Directed Interdisciplinary Falls Committee efforts to develop strategies for fall prevention.
  • Participates in activities involving Root Cause Analysis (RCA) and Failure, Mode, Effects Analysis (FMEA) methodologies
  • Oversaw NDNQI data collection and reporting for nursing quality indicators, managing quarterly data collection, data entry, and report dissemination for all nursing sensitive quality indicators
  • Coordinated NDNQI RN Satisfaction Survey to gather nurse feedback., responsible for facilitation of the annual NDNQI RN Satisfaction Survey
  • Identifies quality-related educational needs and works with Professional Development staff to develop and teach quality education programs for nursing staff
  • Conduct literature search to identify best practice and benchmarks for nursing quality indicators
  • Preparation of quarterly occurrence summary reports, and tracks/trends near miss & safety-related occurrences for the Executive Nurse Council
  • Developed audit tools for internal and external performance improvement initiatives, aggregated audits, and analyzed and disseminated results.
  • Assists in preparation of graphs and tables to support nursing annual reports and triennial applications for ANCC Magnet re-designation surveys
  • Assists in development and revision of nursing department protocols and structure standards
  • Conducts annual review and updates of Department of Nursing Inpatient and Perioperative Services Quality Improvement Plans
  • Performs concurrent chart reviews with regard to nursing sensitive indicators including falls, restraint use and confusion/delirium
  • Completes Joint Commission Focused Standards Assessment for Nursing and Provision of Care chapters.
  • Oversaw Delirium/Sensory Intervention Committee to improve patient care strategies.
  • Coordinated NDNQI RN Satisfaction Survey to gather nurse feedback., responsible for facilitation of the annual NDNQI RN Satisfaction Survey
  • Oversaw NDNQI data collection and reporting for nursing quality indicators, managing quarterly data collection, data entry, and report dissemination for all nursing sensitive quality indicators

Education

Masters of Science - Organizational Leadership

Mercy College
Dobbs Ferry, NY
05-2001

Bachelor of Arts - Office Services Administration/Professional Writing

Herbert H. Lehman College, CUNY
The Bronx, NY
06-2000

Certificate - Six Sigma Greenbelt – Healthcare

University Alliance On-line

Skills

  • Patient scheduling
  • Surgical workflow management
  • Surgical coordination
  • Surgical workflow optimization
  • Database management
  • Data analysis and reporting
  • Performance metrics
  • Cross-functional team facilitation
  • Policy development
  • Analytical and organizational skills

Accomplishments

  • As Team Leader for the Interdisciplinary Falls Team, I have been involved in several initiatives to reduce falls and have developed several posters demonstrating the success of these initiatives. Two of these posters were winners (1st place - 05/15) and (2nd place 05/12) at the National Association of Orthopaedic Nursing (NAON) Annual Congress. A third poster was developed into a published article.
  • As Team Leader of the Delirium/Sensory Intervention Committee, assisted in the development of a program to implement interventions for confused to prevent delirium. Program development includes the nursing workflow, sensory intervention materials, guidelines for implementation, education, and documentation requirements.
  • As the NDNQI RN Survey Coordinator, facilitation of the annual survey has consistently resulted in a hospital-wide response rate of 90% or better under my administration. The annual survey process included a three-month project where RNs were challenged with showcasing their nursing pride on their unit by participating in a fun, unit-based activity which culminated in a hospital-wide event at the conclusion of the survey period.

Other Skills And Accomplishments

  • Professional Word Processing Consultant - preparation, proofreading and editing of manuscripts for presentations and publication in medical books and journals
  • National Association of Healthcare Quality (NAHQ) Member of the Annual Conference Planning Committee (2016-2018)

Timeline

Surgical Scheduler

CRYSTAL RUN HEALTH CARE
01.2021 - 05.2021

Nursing Quality Program Manager

HOSPITAL FOR SPECIAL SURGERY
04.2018 - 10.2020

Performance Improvement Specialist/Data Analyst

HOSPITAL FOR SPECIAL SURGERY
01.2008 - 04.2020

Masters of Science - Organizational Leadership

Mercy College

Bachelor of Arts - Office Services Administration/Professional Writing

Herbert H. Lehman College, CUNY

Certificate - Six Sigma Greenbelt – Healthcare

University Alliance On-line
Tina L. Bailey