Tina Lemieux
Aynor,SC
Summary
Dynamic professional with a diverse background spanning substitute paraprofessional roles at Horry County Schools to commercial account management. Excelled in providing behavioral support and fostering student engagement, achieving notable behavior improvements. Skilled in negotiating and client relations, demonstrated through securing competitive insurance rates. Proven ability to adapt and thrive in varied environments, enhancing client and student success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
Horry County Schools
08.2019 - Current
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
- Collaborated with special education staff to implement appropriate accommodations for students with disabilities, ensuring their success in the classroom.
- Provided coverage for absent teachers as needed, seamlessly adapting to various teaching styles and subject matter expertise areas.
Cosmetologist
Posh Salon & Boutique
09.2023 - 08.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Administrative Assistant
Landmark Builders
12.2022 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Accounts Receivable Clerk
A1 Signs & Graphics
04.2020 - 12.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Cosmetologist
Kolor Me Klassy
02.2018 - 11.2020
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Commercial Lines Account Manager
John T. Cooke & Associates
01.2016 - 01.2018
- Collaborated with underwriters to ensure accurate policy issuance and appropriate coverage levels.
- Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
- Coordinated cross-departmental efforts to resolve complex issues, ensuring a seamless experience for clients.
- Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.
- Negotiated competitive insurance rates with carriers, maximizing value for clients.
Education
No Degree - Certified Clinical Medical Assistant
Horry-Georgetown Technical College
Conway, SC12-2024
Cosmetology
Miller Motte Technical College
Conway, SC01-2016
Skills
- Behavioral support
- Special education support
- Classroom supervision
- Behavior improvements
- Student engagement
Certification
- Basic Life Support (BLS) - American Heart Association.
- CPR/AED Certification
- Notary
Timeline
Cosmetologist
Posh Salon & Boutique
09.2023 - 08.2024
Administrative Assistant
Landmark Builders
12.2022 - 12.2023
Accounts Receivable Clerk
A1 Signs & Graphics
04.2020 - 12.2022
Substitute Paraprofessional
Horry County Schools
08.2019 - Current
Cosmetologist
Kolor Me Klassy
02.2018 - 11.2020
Commercial Lines Account Manager
John T. Cooke & Associates
01.2016 - 01.2018
- Basic Life Support (BLS) - American Heart Association.
- CPR/AED Certification
- Notary
No Degree - Certified Clinical Medical Assistant
Horry-Georgetown Technical College
Cosmetology
Miller Motte Technical College
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