Tina Letson
Tawas City,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
Work History
Parts Manager
Zubek Motors
2023.09 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Dispatcher/Driver
Auto Value Parts Stores
2021.11 - 2023.09
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Office Manager
A Plus Automotive Inc
Hale, MI
2018.10 - 2021.12
- Managed budgets, appointment scheduling, and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Reconciled bank statements in Quick Books and worked with accountant.
- Dispatched tow trucks and road side service.
- Looked up and ordered parts for automotive repair.
Education
High School Diploma -
Tawas Area High School
Tawas City, MISkills
- Decision Making
- Microsoft Office Suite
- Team Building
- Schedule Coordination
- Handling Customer Complaints
- Quality Assurance
- Payroll Administration
- Customer Service Management
- Honesty and Integrity
- Confidence and Drive
- Intuit QuickBooks
- Accounts Payable and Receivable
Timeline
Parts Manager
Zubek Motors
2023.09 - Current
Dispatcher/Driver
Auto Value Parts Stores
2021.11 - 2023.09
Office Manager
A Plus Automotive Inc
2018.10 - 2021.12
High School Diploma -
Tawas Area High School