Karen Lopez
Cypress,TX
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 18 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
Work History
Office Manager
Bottom Line Construction
Cypress, United States
08.2019 - 02.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Coordinated special projects and managed schedules.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Managed office operations while scheduling appointments for department managers.
- Compared vendor prices and negotiated for optimal savings.
- Developed standard operating procedures for all administrative employees.
- Maintained computer and physical filing systems.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Sourced vendors for special project needs and negotiated contracts.
- Evaluated employee records and productivity to complete employee evaluations.
- Coached new hires on company processes while managing employees to achieve maximum production.
Office Manager
Ansco And Associates
Houston , TX
01.2019 - 08.2019
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Maintained computer and physical filing systems.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Developed standard operating procedures for all administrative employees.
Field Supervisor Utility Construction
Lamberts Cable Splicing
Okahumpka, FL
01.2016 - 12.2018
- Met with customers to resolve issues and build productive relationships.
- Managed workover and completions engineering assignments and operator's completion plan.
- Kept teams on task to complete milestones on time.
- Investigated issues and developed effective solutions.
- Completed site checks and leveraged computerized applications to document or record findings.
- Evaluated performance and progress, and made proactive adjustments.
- Delivered new-hire orientation, training and ongoing educational programs to foster team development.
- Planned and scheduled field activities according to set timelines and order of operations.
- Supported engineering teams on completion designs, workover and production facility modifications.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
Field Supervisor Meter Reading
Ivy H Smith
Wildwood , FL
05.2006 - 01.2016
- Managed workover and completions engineering assignments and operator's completion plan.
- Met with customers to resolve issues and build productive relationships.
- Supported engineering teams on completion designs, workover and production facility modifications.
- Planned and scheduled field activities according to set timelines and order of operations.
- Kept teams on task to complete milestones on time.
- Investigated issues and developed effective solutions.
- Promoted availability of vendor resources through continuous contact and coordination.
- Delivered new-hire orientation, training and ongoing educational programs to foster team development.
- Evaluated performance and progress, and made proactive adjustments.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Education
High School Diploma -
Mason County High School
Maysville, KY05.1998
Skills
- Regulatory Compliance
- Microsoft Office Suite
- Schedule Coordination
- Complex Problem Solving
- Team Management and Supervision
- Recruitment and Hiring
- Handling Customer Complaints
- Motivational Leadership
- Staff Development and Training
- Quality Assurance
- Coaching and Mentoring
- Decision Making
- Delegation and Work Assignment
- Cross-Functional Collaboration
- Documentation and Recordkeeping
- Meeting Coordination and Support
- Employee Motivation and Discipline
- Verbal and Written Communication
- Diligent Follow Through
- Friendly and Relatable
- Customer Service Management
- Payroll Administration
- Intuit QuickBooks
- Honesty and Integrity
- Project Management
- Contracts and Vendor Agreements
- Microsoft Office
- Accounts Payable and Receivable
- Attention to Detail
Timeline
Office Manager
Bottom Line Construction
08.2019 - 02.2022
Office Manager
Ansco And Associates
01.2019 - 08.2019
Field Supervisor Utility Construction
Lamberts Cable Splicing
01.2016 - 12.2018
Field Supervisor Meter Reading
Ivy H Smith
05.2006 - 01.2016
High School Diploma -
Mason County High School