TINA MARIE BROWN
Summary
Business professional specializing in administrative excellence and customer service. Experienced in managing reception duties with high accuracy, contributing to smooth operations and client satisfaction. Demonstrates strong multitasking and problem-solving skills in dynamic environments.
Overview
9
9
years of professional experience
Work History
Receptionist / Accounts Receivable Specialist
HSC Management Corp.
03.2017 - 11.2018
- Handled high-volume calls, redirecting to departments.
- Monitored tenant accounts for late payments and irregularities.
- Maintained AR files, processing receipts and cash transactions.
- Assisted with overflow tasks: word processing, data entry, research.
- Investigated and resolved tenant concerns professionally.
Assistant Housing Manager / Section 8 Case Manager
Mount Kisco Housing Authority
07.2014 - 03.2017
- Managed accounting records and coordinated legal action for arrears.
- Addressed tenant concerns and coordinated vendor services for work orders.
- Processed housing applications and annual recertifications per HUD regulations.
Administrative Assistant
PMTS INT'L PASARELA
11.2009 - 12.2013
- Performed light bookkeeping and database management
- Maintained accurate records in accordance with accreditation standards
- Promoted services through networking events and media
- Managed client outreach and contract renewals
Education
Completed Coursework -
John Jay College of Criminal Justice
New York, NY01.2012
Advanced Regents Diploma - undefined
Aquinas High School
Bronx, NY01.2011
Skills
- Customer Service
- Data Entry
- Accounts Payable/Receivable
- Multiline Phone Systems
- Organization Skills
- Customer/Client Relations
- Critical Thinking
- Microsoft Office Suite (Word, Excel, Outlook)
- Certified Housing Choice Voucher (HCV) Specialist
- Property Management Software: Yardi Genesis, MDS, Happy Software
LANGUAGES
English
Spanish
Timeline
Receptionist / Accounts Receivable Specialist
HSC Management Corp.
03.2017 - 11.2018
Assistant Housing Manager / Section 8 Case Manager
Mount Kisco Housing Authority
07.2014 - 03.2017
Administrative Assistant
PMTS INT'L PASARELA
11.2009 - 12.2013
Advanced Regents Diploma - undefined
Aquinas High School
Completed Coursework -
John Jay College of Criminal Justice
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